Open Bug 1901709 Opened 1 year ago Updated 4 months ago

www.magicjack.com - "Secure connection failed" when clicking on the "Buy now" button

Categories

(Web Compatibility :: Site Reports, defect, P3)

Product:
Web Compatibility
Component:
Site Reports
Type:
defect

Tracking

(Webcompat Priority:P3, Webcompat Score:3)

Project Flags:
Webcompat Priority P3
Webcompat Score 3

People

(Reporter: rbucata, Unassigned)

References

(
URL
)

Details

(Keywords: webcompat:needs-diagnosis)

User Story

platform:windows,mac,linux
impact:site-broken
configuration:general
affects:some
user-impact-score:30

Attachments

(2 files)

Screenshot_3.png
61.78 KB, image/png
Details
ssl labs report.png
55.53 KB, image/png
Details

Environment:
Operating system: Windows 10
Firefox version: Firefox 126.0/Fiefox 128.0a1

Steps to reproduce:

  1. Navigate to: https://www.magicjack.com/account/mjLandingpages.do?page=index
  2. Click on the "Buy now" button
  3. Observe

Expected Behavior:
The page loads

Actual Behavior:
Secure connection failed error

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in Firefox Nightly, Firefox Release
  • Does not reproduce in Chrome and Edge
  • Seems to happen for store.magicjack.com ( as the button redirects there)

Created from https://github.com/webcompat/web-bugs/issues/137983

Attached image Screenshot_3.png —
Attached image ssl labs report.png —

Hi Raul, wonder if it's still happening for you? We can't seem to reproduce this during triage.

Flags: needinfo?(rbucata)

Yes, still happens, even on the latest Nightly and Release. Maybe it is reproducible for Eastern Europe?

Flags: needinfo?(rbucata)
Severity: -- → S3
User Story: (updated)
Keywords: webcompat:needs-diagnosis
Priority: -- → P3
Webcompat Priority: --- → P3
Webcompat Score: --- → 3
User Story: (updated)
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