Open Bug 1902483 Opened 2 years ago Updated 5 months ago

clients.desjardinsgeneralinsurance.com - Unable to download PDFs, Firefox not supported

Categories

(Web Compatibility :: Site Reports, defect, P3)

Product:
Web Compatibility
Component:
Site Reports
Type:
defect

Tracking

(Webcompat Priority:P3, Webcompat Score:1)

Project Flags:
Webcompat Priority P3
Webcompat Score 1

People

(Reporter: ksenia, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: leave-open, webcompat:needs-contact, webcompat:sitepatch-applied, Whiteboard: [webcompat-source:web-bugs])

User Story

platform:windows,mac,linux
impact:unsupported-feature
configuration:general
affects:all
diagnosis-team:webcompat
user-impact-score:0

Environment:
Operating system: Windows 10
Originally reported Firefox version: Firefox 116.0
Last reproduced with the following UA: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0
Platforms reproduced on: windows

Additional notes:
Account needed: lack of credentials

Steps to reproduce:
The page doesn't support opening PDFs/documents in Firefox. You need to be able to login to the website, and have access to insurance documents from Desjardins.

Actual Behavior:
Browser unsupported

Created from https://github.com/webcompat/web-bugs/issues/126413

Severity: S4 → S2
User Story: (updated)
See Also: → 1902478, 1902477
User Story: (updated)
Summary: clients.desjardinsgeneralinsurance.com - Firefox is not a supported browser → clients.desjardinsgeneralinsurance.com - Unable to download PDFs, Firefox not supported
Webcompat Priority: --- → P3
Webcompat Score: --- → 4

I can reproduce this.

It does work fine with Chrome Mask

Mass-assigning diagnosis-team to webcompat for "Firefox is not supported" bugs that don't already have a team assigned. This action is done by a script. For your convenience, feel free to filter your bugmail with 559a9604-41ec-11f0-9ec6-f3f21dcd7cf2.

User Story: (updated)

A sitepatch for this was shipped in https://phabricator.services.mozilla.com/D251211

User Story: (updated)
Keywords: webcompat:sitepatch-applied
Webcompat Score: 4 → 1
User Story: (updated)

The leave-open keyword is there and there is no activity for 6 months.
:denschub, maybe it's time to close this bug?
For more information, please visit BugBot documentation.

Flags: needinfo?(dschubert)
User Story: (updated)
Flags: needinfo?(dschubert)
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