1906403 - When accessing a website, the message that the address was not found appears, but the website works correctly

Status: NEW

(Firefox for Android :: Browser Engine, defect)

Description

[Claudiu]

Attachment: Screenshot_20240524-123715_Firefox Beta.jpg

User Agent: Mozilla/5.0 (Android 11; Mobile; rv:129.0) Gecko/129.0 Firefox/129.0

Steps to reproduce:

I encountered the situation of receiving on the website: meteoromania.ro, the error message that the address was not found, even though the website is working correctly and the Internet connection is excellent. And with Https Only mode on and off I got the same message. But this error doesn't always appear, but it appears when you don't expect it and reproduces after many attempts.

Actual results:

The message "address not found" is displayed, even if the website is spelled correctly and the website works.

Expected results:

No error message should be displayed because the site is functional.

Comment 1

[Claudiu]

There are several errors, when errors like this are displayed when accessing websites. There are probably problems with retrieving addresses.
And this error is similar: https://bugzilla.mozilla.org/show_bug.cgi?id=1898388

Comment 2

[Chris Peterson [:cpeterson]]

Do you know if this is a new error in Firefox?

Comment 3

[BugBot [:suhaib / :marco]]

The severity field is not set for this bug.
:boek, could you have a look please?

For more information, please visit BugBot documentation.

Comment 4

[Mira Lobontiu (Android QA)]

I was unable to reproduce this issue on the mentioned websites (meteoromania.ro, vezionline.net, or google.com).

Tested on Fenix Nightly 130.0a1, and Beta 129.0b5, with the following devices:

• Oppo Find X3 Lite (Android 11),
• Realme GT Master Edition (Android 13),
• Google Pixel 6 (Android 15),
• Samsung Galaxy A14 (Android 13), and
• Samsung Galaxy S24 (Android 14).

Could you provide additional details, like:

• on what device did you encountered this issue on?
• did you had any extensions enabled?

Comment 5

[Claudiu]

I encountered the Samsung Galaxy A20E, Moto G82 and Moto E7 Plus on a phone. I don't have extensions enabled, because even with a fresh install I still noticed this error. And this error appears after closing the application in the background and entering the application directly on the meteoromania.ro website (I noticed the error most often on this one). It may be that the address is not picked up, even if it is correctly written in the address bar.

Comment 6

[Mira Lobontiu (Android QA)]

Thank you!

I am still unable to trigger this "Address not found" error on the mentioned websites.
Tested on the latest Firefox for Android builds, with Google Pixel 6 (Android 15), and Samsung Galaxy A14 (Android 13).

I'll remove my needinfo.

Comment 7

[Jeff Boek [:boek]]

Going to put this as an S4 until we get reliable steps to reproduce.

Comment 8

[Mira Lobontiu (Android QA)]

I tried reproducing this error again on the Fenix Nightly 131.0a1 from 8/12, Beta 130.0b4, and RC 129.0, with a Samsung Galaxy Note 8 (Android 9) device, but without success.
I'll remove the qe-verify+ flag.

Comment 9

[Randell Jesup [:jesup] (needinfo me)]

@eclaudio64: does this reproduce on mobile data as well as wifi? If wifi only, what type of router are you connected to? We had one report of something similar to this when on GoogleFi
Thanks

Comment 10

[Claudiu]

I can reproduce on mobile data and Wifi and regardless of the network, this message still appears.