Open Bug 1906704 Opened 1 year ago Updated 1 year ago

Samsung Galaxy S24 Plus Screen Flickering / Graphical Glitches

Categories

(Firefox for Android :: Browser Engine, defect)

Firefox 127
All
Android
defect

Tracking

()

UNCONFIRMED

People

(Reporter: christianhk0701, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Steps to reproduce:

Simply use Firefox as you would any other browser for up to a few days.

Actual results:

The screen starts flickering intensely, as if the screen itself were to be damaged. The keyboard activates/deactivates on repeat, and the flickering persists outside of the Firefox app. However, the flickering is ALWAYS caused / started by the Firefox app, as no other app has made the display flicker in this manner. In addition, turning the screen off during the flickering may cause the screen to become unresponsive for up to a few seconds.

The video in this reddit post illustrates this issue:
https://www.reddit.com/r/GalaxyS24Ultra/comments/1acicb5/screen_flickering_on_s24_ultra_fixed_by_restart/

Expected results:

There should be no flickering or graphical glitches while using the app.

The Bugbug bot thinks this bug should belong to the 'Fenix::Browser Engine' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: General → Browser Engine

The severity field is not set for this bug.
:boek, could you have a look please?

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Flags: needinfo?(jboek)
Flags: needinfo?(jboek) → qe-verify+

The severity field is not set for this bug.
:boek, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(jboek)
Severity: -- → S3
Flags: needinfo?(jboek)

I was not able to reproduce the flickering at all on the Samsung Galaxy S24 (Android 14) device.
I have tested with this device several days, on all the versions of Firefox for Android (Nightly 130.0a1, Nightly 131.0a1, Beta 129.0b9, Beta 130.0b1, RC 128.0.3, RC 129.0).
I'll keep an eye on it, in case this happens.

Flags: qe-verify+
Summary: 24 Plus Screen Flickering / Graphical Glitches → Samsung Galaxy S24 Plus Screen Flickering / Graphical Glitches

I've also tried reproducing this issue on two different devices: Samsung Galaxy S23 Ultra and S24 Ultra (Both Android 14).
I've created history that would be normal for 2-3 days that includes simple navigation, media, scrolling, accessing links, at least 10 tabs opened on each build.
I've installed Reddit on both devices and setting each build as default, I opened the privacy policy page in each to try reproducing the issue from the video.
None of the above mentioned scenarios helped me reproducing the issue.

Builds tested:

  • Beta 126.0b1;
  • RC 128.0.3;
  • RC 129.0;
  • Beta 130.0b1;
  • Nightly 131.0a1.
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