Closed Bug 1909064 Opened 1 year ago Closed 1 year ago

Faulty URL in SUMO request for article review

Categories

(support.mozilla.org :: Localization, defect)

defect

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: erling.rosag, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Android 13; Mobile; rv:128.0) Gecko/128.0 Firefox/128.0

Steps to reproduce:

I have twice received an email to review a translated article.
I clicked the URL in the email to open the localized article for review.

Actual results:

The erroneous URL
https://support.mozilla.org/no/kb/H%C3%A5logalandsgata%20122,%208008%20Bod%C3%B8/history

does not open any Web page.

The part that should have been the title of the article, is a street address in the Norwegian town of Bodø.

Expected results:

The URL should have sent me to the article to review.

Assignee: bokmaal → nobody
Component: nb-NO / Norwegian Bokmål → Localization
Product: Mozilla Localizations → support.mozilla.org
Attached image spektrum.png

(In reply to ErlingR from comment #0)

The erroneous URL
https://support.mozilla.org/no/kb/H%C3%A5logalandsgata%20122,%208008%20Bod%C3%B8/history

does not open any Web page.

The URL does open a Web page for me (see attached).

What happens when you try to go to the URL? Do you see a 404 Page Not Found? The fact that the link doesn't open a page for you could be because you don't have the right permissions. See bug 1682551 comment 7, where Kiki wrote,
Ryan ended up restrict KB articles (including the localized one) with no approved content for a few groups, including the creator, superusers, and users with special permission (admin, KB reviewers, Reviewers, locale leaders, locale reviewers, and users with wiki.review_revision and/or wiki.delete_document permission).

Here's the related PR: https://github.com/mozilla/kitsune/pull/5181

P.S. Related SUMO contributor forum discussion thread:
https://support.mozilla.org/en-US/forums/contributors/717070 Call for review of translated article does not contain a valid article URL

Today the URL in the received email opens the history page of the "translated" KB article, must have been a glitch somewhere, or someone has changed some access right for me.
Anyway, false alarm, resolve the bug report as "no error".

For the record, the original URL, https://support.mozilla.org/no/kb/H%C3%A5logalandsgata%20122,%208008%20Bod%C3%B8/history
is now a Page Not found (404) for me. The history page is now here: https://support.mozilla.org/no/kb/behandle-kontodata/history
The approved translation is of the Managing Account Data article.

In any case, I'll resolve this bug as "Invalid".

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Resolution: --- → INVALID
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