Closed Bug 1910337 Opened 1 year ago Closed 1 year ago

www.bing.com - Unable to access the chat history (Firefox ESR)

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(firefox-esr115 wontfix, firefox130 unaffected)

Status:
RESOLVED WORKSFORME
Tracking Flags:
Tracking Status
firefox-esr115 --- wontfix
firefox130 --- unaffected

People

(Reporter: ctanase, Unassigned)

References

(
URL
)

Details

(Keywords: webcompat:have-login, webcompat:needs-diagnosis, webcompat:site-report, Whiteboard: [webcompat:sightline])

User Story

platform:windows,mac,linux
impact:feature-broken
configuration:general
affects:all
branch:esr
diagnosis-team:webcompat

Attachments

(1 file)

bing chat.mp4
277.19 KB, video/mp4
Details
Attached video bing chat.mp4 —

Environment:
Operating system: Windows 10
Firefox version: Firefox ESR 115.13

Preconditions:
• must be logged in
• must have chat history

Steps to reproduce:

  1. Go to https://www.bing.com/chat
  2. Click on any of the recent chats on the right side of the page.

Expected Behavior:
The chats open.

Actual Behavior:
Nothing happens.

Notes:

  1. Screen rec attached
  2. Reproducible regardless of the ETP status
  3. Not Reproducible on Firefox Nightly
Severity: -- → S3
User Story: (updated)
Keywords: webcompat:needs-diagnosis, webcompat:site-report
Priority: -- → P2
User Story: (updated)
Keywords: webcompat:have-login

Looks like they've redesigned the website since this bug was filed -- https://www.bing.com/chat now redirects to https://copilot.microsoft.com/ , which looks quite different from the screencast in comment 0.

In the new design, the "recent chats" button is a "backwards-arrow-around-a-clock" icon at the left side of the text-entry widget (at the bottom), and it works just fine in Firefox ESR 115 for me, while signed in to my Microsoft Account.

--> closing as worksforme, but please reopen if you can still reproduce.

Status: NEW → RESOLVED
Closed: 1 year ago
Resolution: --- → WORKSFORME
Whiteboard: [webcompat:sightline]
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