Closed Bug 1911067 Opened 1 year ago Closed 1 year ago

Email is not correctly formatted

Categories

(Thunderbird :: Mail Window Front End, defect)

Thunderbird 128
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1890230

People

(Reporter: webmaster, Unassigned, NeedInfo)

References

(Blocks 1 open bug)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Steps to reproduce:

No steps to reproduce, this was an email received.
After receiving the email I disabled all extentions and cleared cache but it made no difference

The email source code shows as

AFJnaHRsb25nAAACvAAAAAZzbGljZXNWbExzAAAAAU9iamMAAAABAAAAAAAFc2xpY2UAAAASAAAA
B3NsaWNlSURsb25nAAAAAAAAAAdncm91cElEbG9uZwAAAAAAAAAGb3JpZ2luZW51bQAAAAxFU2xp
Y2VPcmlnaW4AAAANYXV0b0dlbmVyYXRlZAAAAABUeXBlZW51bQAAAApFU2xpY2VUeXBlAAAAAElt
.......
HBKlbrz7NaHj1EFenXGZmjnidHjlRkHoYI12P4A9It70R16vT3T108oVVBtcAcWIHA96Ip1ug6UE
IbSpa5J/ryfr/wAT72Oqjjjh08Qjjm9v95/P9fder9T4/wDD6af+Ke/de6ze/de697917r3v3Xuv
e/de697917r3v3Xuve/de697917r3v3Xuve/de697917r3v3Xuve/de697917r3v3Xuve/de6979
17r/2Q==

--_008_LOYP265MB2077409FF46FF97BD642F8DDB8DF9LOYP265MB2077GBRP_--

Actual results:

The email read
--_008_LOYP265MB2077409FF46FF97BD642F8DDB8DF9LOYP265MB2077GBRP_--

I have received this same text in emails on a number of occasions since the update to 128, the emails affected have all been from dufferent people

When DKIM Verifier is enabled, the DKIM reads
Email is not correctly formatted

I have checked the email on different clients and each email effected reads as intended on the different email clients, only on Thunderbird do I have this error

I have uploaded 2 screenshots, as you can see from the screenshots, there are 2 separate incidents and what is notable is that the senders details are not shown on the panel above the email

Expected results:

What should have happened is the email should have come through and been readable as intended but instead I received the above noted text

It has happened on a number of occasions since the update was installed yesterday and it is always the same text that is diplayed

IMAP? Then it could be the IMAP folder corruption, bug 1890230. Another bug received today is bug 1911235.

(In reply to Francesco from comment #1)

IMAP? Then it could be the IMAP folder corruption, bug 1890230. Another bug received today is bug 1911235.

It looks as though it is a corrupted IMAP Folder, there must have been a glitch in the recent update which has caused this, as going by the other 2 threads it has happened to a number of different people.

I seem to have managed to repair the issue by using the "repair folder" option. I hope it lasts and doesn't cause any more errors

Blocks: tb128found
See Also: → 1890230

Indeed, very very likely bug 1890230. Does "Repair folder" in the folder properties help?

(In reply to Magnus Melin [:mkmelin] from comment #3)

Indeed, very very likely bug 1890230. Does "Repair folder" in the folder properties help?

Repair folder does work, but since my last reply, 5 days ago, I have needed to repair folder a further 2-3 times as it keeps happening.

Thanks, marking as duplicate then.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Duplicate of bug: 1890230
Resolution: --- → DUPLICATE

(In reply to Magnus Melin [:mkmelin] from comment #5)

Thanks, marking as duplicate then.

*** This bug has been marked as a duplicate of bug 1890230 ***

Is there a fix planned for this issue?

Once we find the cause, yes.

See Also: 1890230

webmaster,

When did you last have trouble?
And if you still have, does 128.3.3 or newer solve it for you?

Flags: needinfo?(webmaster)
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