1911751 - pinterest website shows blank

Status: REOPENED

(GeckoView :: General, defect, P2)

Description

[[e-mail]]

Attachment: Screenshot_20240806-152537.jpg

User Agent: Mozilla/5.0 (Android 10; Mobile; rv:128.0) Gecko/128.0 Firefox/128.0

Steps to reproduce:

Contents not showing

Expected results:

Shows actual contents.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Fenix::General' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Rahul Sainani [:rsainani]]

Hi, this works for me on Fenix - (Nightly & Release) and Firefox Desktop. Note that it take a second before the content loads up. Can you reconfirm if this is consistently happening?

Comment 3

[Nicholas Poon (redirect NI to [e-mail]) [:Nick]]

Hi, thanks for filing this bug. Since it has been a while since the NI request, I will close this bug as WORKSFORME but if this issue is still occurring for you or you want to respond to the NI with more details, please feel free to reopen the bug. Thanks

Comment 4

[Nicholas Poon (redirect NI to [e-mail]) [:Nick]]

It seems that Chris is also able to reproduce this. QA, can we see if this is a device specific issue? Thanks

Comment 5

[Chris Peterson [:cpeterson]]

I can reproduce this bug in Firefox 129, 130, and 131 (and Focus) on my Moto G5 (Android 8.1) and Samsung Galaxy A52 (Android 13) devices.

I can use mozregression to test and bisect older Firefox builds to see if this is a regression.

Comment 6

[Randell Jesup [:jesup] (needinfo me)]

Also a profile might be useful

Comment 7

[Chris Peterson [:cpeterson]]

I have two devices, but my USB debug connection (for mozregression) only works on one of them. Unfortunately, I can no longer reproduce this bug on that device (Samsung Galaxy A52), but here's a profile of pinterest.com loading a blank white page on my Moto G5:

https://share.firefox.dev/3TaeM8R

Comment 8

[Delia Pop (Android QA)]

I was not able to reproduce this issue on the latest releases. As Rahul said in comment 2, the empty screen is only displayed for 1-2 seconds while the page in loading, on some of the lower Android devices.
Tested with the following devices:

• Samsung Galaxy A53 5G (Android 14)
• Google Pixel 8 Pro (Android 14)
• OPPO A15s (Android 10)
• Motorola Moto G30 (Android 12)
• Xiaomi Redmi Note 8T (Android 11)

Comment 9

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:boek, could you have a look please?

For more information, please visit BugBot documentation.

Comment 10

[Jeff Boek [:boek]]

Do you currently have any extensions installed? This may help our ability to narrow down and reproduce the issue.

Comment 11

[Jeff Boek [:boek]]

Hey Chris, do you have any extensions installed on the device that you're able to reproduce this issue on?

Comment 12

[Chris Peterson [:cpeterson]]

(In reply to Jeff Boek [:boek] from comment #11)

Hey Chris, do you have any extensions installed on the device that you're able to reproduce this issue on?

I can still reproduce this bug in Fx 131 on my Moto G5 (Android 8.1). I have no extensions installed.

I installed the "Chrome Mask" extension to spoof Chrome's Android UA string on pinterest.com and the loaded page is still blank.

Comment 14

[Jeff Boek [:boek]]

Interesting. Is it easy for you to be try to reproduce it in GV Example?

Comment 15

[Chris Peterson [:cpeterson]]

(In reply to Jeff Boek [:boek] from comment #14)

Interesting. Is it easy for you to be try to reproduce it in GV Example?

I can reproduce this blank page in GV Example 133 on my Moto G5, but it doesn't load if I wait a few seconds as described in comment 2 and comment 8. I can also still reproduce using Fenix and Focus 131 and Fenix Nightly 133 on my Moto G5.

And like my comment 7 two months ago, I can still load pinterest.com successfully on my Samsung Galaxy A52 in Fenix and Focus 132, Fenix Nightly 133, and GV Example 133.

Comment 16

[Mark Banner (:standard8)]

Note that the original reporter seems to be non-responsive to questions / possibly filing invalid bugs. However, since Chris can reproduce, leaving this open.