1912415 - Unable to reach the Upgrade Plan link from the Anthropic Claude Account Settings menu using keyboard navigation

Status: NEW

(Core :: Machine Learning: General, defect)

Description

[Rares Doghi, Desktop QA]

Found in

• Beta 130.0b3

Affected versions

• 131.0a1 (2024-08-08)
• Beta 130.0b3

Affected platforms

• Windows

Steps to reproduce

1. Reach about:preferences > Firefox labs and Enable the AI chatbot.
2. Select the Anthropic Claude from the Ai provider dropdown and Sign in.
3. Open the Anthropic sidebar and open the Anthropic Account settings using keyboard navigation.
4. Use Tab or arrow keys in order to reach the Upgrade plan link and select it.

Expected result

• The Upgrade plan link from the Account settings should be reachable with keyboard navigation.

Actual result

• Users are unable to reach the Upgrade plan link from the Anthropic Claude Account Settings menu using keyboard navigation

Regression range
Not a regression.

Comment 1

[❌ Anna Yeddi [:ayeddi] ❌ On leave until 2027-01-04]

A control that is not focusable with keyboard alone is a blocker for the Upgrade flow - this is an access-S2 issue that makes this part of the UI inaccessible for users relying on keyboard alone, because they won't be able to navigate to this control and activate it.

Learn more about focus in the HTML Living Standard and about ways to develop an accessible keyboard interface with discernible and predictable focus indication in the W3C ARIA Authoring Practices Guide.

This appears to be an accessibility issue on the side of the chatbot service. Firefox team would need to pass this information to the provider, but until it is resolved, I'm marking this bug as stalled.