Closed Bug 1913681 Opened 9 months ago Closed 5 months ago

ohflix.net - Video does not play due to an error

Categories

(Web Compatibility :: Site Reports, defect, P3)

Product:
Web Compatibility
Component:
Site Reports
Version:
Firefox 129
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(firefox129 affected, firefox131 affected)

Status:
RESOLVED INVALID
Tracking Flags:
Tracking Status
firefox129 --- affected
firefox131 --- affected

People

(Reporter: rbucata, Unassigned)

References

(
URL
)

Details

(Keywords: webcompat:needs-diagnosis, webcompat:site-report, Whiteboard: [webcompat-source:product])

User Story

platform:windows,mac,linux,android
impact:site-broken
configuration:general
affects:all
branch:release
diagnosis-team:media

Environment:
Operating system: Windows 10
Firefox version: Firefox 129.0 (release)

Preconditions:

  • Clean profile

Steps to reproduce:

  1. Navigate to: https://wwxx.ohflix.net/watch/tarzan-malaydub.html
  2. Click on the "Play" button and observe

Expected Behavior:
Video plays

Actual Behavior:
Error message displayed

Notes:

  • Reproducible on the latest Firefox Release and Nightly
  • Reproducible regardless of the ETP setting
  • Works as expected using Chrome

Created from webcompat-user-report:97be7557-3f59-45f5-8037-a0d75f1df763

MEDIA_ERR_SRC_NOT_SUPPORTED from VideoJS, so probably a codec issue.

Severity: -- → S2
User Story: (updated)
Keywords: webcompat:needs-diagnosis, webcompat:site-report
Priority: -- → P3

For this website, the media element failed on loading and the error is NS_BINDING_ABORTED. But I tried to play the media file directly downloaded from the source (https://ohflix-shop.us.stackstaging.com/e4gg6s/M32/NewVersion/11/Tarzan%20(1999)%20BluRay%20Dub%20Malay.mp4), it's also not able to play because we couldn't decode the metadata.

For a mp4 file, we would check if a moof box exists or not to know its metadata, and the mp4 is usually consisted by many different boxes. However, this file has very weird structure. It only has a whole huge structure, without any small boxes inside.

$ ./mp4dump.exe ~/Downloads/Tarzan\ \(1999\)\ BluRay\ Dub\ Malay.mp4
[.B..] size=8+440786843

I wonder if the network failure is also caused by this weird structure, maybe we failed to sniff it and return an error somewhere in the network side? Paul, do you have any thought on this one? Thanks!

Flags: needinfo?(padenot)

It's an mkv with h264 + aac inside (despite the mp4 extension), we don't support those.

Status: NEW → RESOLVED
Closed: 8 months ago
Duplicate of bug: 1422891
Flags: needinfo?(padenot)
Resolution: --- → DUPLICATE

Reopening because we'd like to track the site issue separately from the knowledge base bug

Status: RESOLVED → REOPENED
No longer duplicate of bug: 1422891
Resolution: DUPLICATE → ---

The URL doesn't exist anymore so closing differently

Status: REOPENED → RESOLVED
Closed: 8 months ago → 5 months ago
Resolution: --- → INVALID
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