191455 - can't open some .eml attachments - get "identity switch" message

Status: RESOLVED WORKSFORME

(SeaMonkey :: MailNews: Message Display, defect)

Description

[S.Green]

User-Agent:       Enter new UA String or choose a common one. Then press ENTER
Build Identifier: 2002121215    (1.3alpha?)

can't open some attachments that seem to contain large amounts of binary code. 
see attachments to this bug report.

Reproducible: Always

Steps to Reproduce:
1.  dbl-click on attachment, or
2.  save to .eml file, and 
3.  dbl-click on file 

Actual Results:  
get message

Expected Results:  
opened attachment

Comment 1

[S.Green]

Attachment: error message

Comment 2

[S.Green]

Attachment: example .eml attachment file

Comment 3

[esther]

Reporter, I took the .zip file that you have attached, downloaded it to my winxp
desktop and saved out the .eml to my desktop.  

That .eml, when I double-click it while on my desktop, opens Outlook Express and
displays a blank message.  Note, the .eml properties shows the type is Outlook
Express Mail Message.  

I then opened the latest trunk build 1-31-2003 and did File|Open pointing to
that .eml on the desktop and it opened in our browser window displaying all the
forwarded headers but missing the images.  

I then sent myself a message using trunk build 1-31-2003 attaching that .eml.  I
received the message and the .eml displayed in the attachment window and in the
message with images.

I don't see the problem you describe, but the error looks like an Outlook
Express error when trying to switch identities within the app. 

Can you try this again with a more current build. 

Comment 4

[S.Green]

I have installed Bld 2003013108, but this has not corrected the problem.  I have
attached another .zip file e-mail attachment that I received a few days earlier
from another sender.  

It might also show the type Outlook Express but so what?  I don't have Outlook
Express running -- I'm trying to depend on Mozilla.  

Also, since the programmers that create error messages elect not to identify the
programs issuing the messages, I don't know for sure that the error message is
published by Mozilla.  Do you now if it was?

Comment 5

[S.Green]

Attachment: 2nd example .eml attachement file

Comment 6

[S.Green]

Today I leaned that I can forward all of these messages THAT I CAN'T OPEN to:
(1) my wife's address and she has no problem opening them with I.E., and
(2) a web mail system that I use that doesn't use Mozilla.

In both these cases the attachments showed up as either HTMLs, .JPGs or ZIPs.  
Why can't Mozilla open these files????

(I am now using Bld:  2003041604)

Comment 7

[Mike Cowperthwaite]

S Green, is this bug still an issue for you?  Have you upgraded to a more 
current version of Mozilla?

I downloaded your second attachment, integrated it into my Mozilla mail, and was 
able to read it without getting any error message.  If you are still getting 
this error, I have to wonder if you have other things going on in the mail chain 
-- a proxy of some sort, or an add-on to Mozilla that might be interfering.

(There are some minor glitches regarding attached emails which have attachments 
themselves, which manifest themselves with that email attachment; see bug 
206278, bug 204350, bug 203570.)

Comment 8

[S.Green]

re: Comment #7

I returned to the same emails that caused problems before (of which I sent
attachments).  Now I can open them okay -- no problems.  I am now using Bld ID:
2003062504.

Thanks

Comment 9

[Mike Cowperthwaite]

=>WFM, per reporter's comment 8.