1914842 - Error 'does not seem to support encrypted password' although password is set as normal

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[Christian Farwig]

Attachment: mailsettings.jpg

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Steps to reproduce:

1. I removed certain passwords from password manager
2. The affected account would not send and more mails (see error message)
3. Changing the authentification method did not work (screen shot attached)
4. Mail account is ok, tested fine on other machines
5. Remove and reinstall of the account did not work
6. Changing password authentification method did not work either

Actual results:

Error message appears

The Outgoing server (SMTP) xxx) does not seem to support encrypted passwords. If you just set up the account, try changing the 'Authentication method' in 'Account settings | Outgoing server (SMTP)' to 'Normal password'.

Expected results:

Message is sent