looks like it's still an issue with 1.4.1 RC1 on WinXP, does this happen on other platforms and operating systems?
SPAM: New Components
Response #1: Thank you for contacting us regarding your Harris Online Banking account. At this time, our web site is not compatible with Netscape 6 or higher. Because of this, the "view items", "send to Quicken" and "send to Money" buttons do not work properly. The site is compatible with Internet Explorer versions 4 and higher. We apologize for any inconvenience this may cause you. If there is anything else we can do to assist you, please feel free to contact us. Thank you, Karen Harris Bank Technical Support Response #2: Thank you for your message regarding Netscape and Harris Online Banking. At this time, our Network Administrator is aware of this issue. However, we are not sure, at this time, when the issue will be resolved. It is something that is being seriously looked into. We apologize again for any inconvenience this has caused you. If you have any further questions, please contact us again via email or at 1-888-340-2265. A representative can assist you Monday-Friday 8am-11pm and Saturday 8am-4pm. Thank you for you valued business. Regards, Del Harris Bank Technical Support
A manager at harrisbank called me and said this fix is currently on their list and is a priority, but that they do not have the funds and their development is currently frozen. Once they unfreeze this should be fixed. I pointed out that this is a simple change and would not break anything, but they won't fix it right now. I'm rather dissapointed and I don't really believe them.
Richard, it may be that we have a situation where the rules governing modifications of bank software (of any kind) cause much more work in terms of documentation, testing etc. than would be apparent in a normal environment. Give them some time and let's see how it goes. marking assigned since you have spoken with them. we can follow up in a month or so.
Called again, they said their development is still frozen and that they do not have a specified time frame, but they expect development to begin soon (although this is what I heard last time). I understand the software engineering process, and can only guess that they are using the Rational Unified Process. Just another example of why RUP is flawed and why places like Harris should adopt the XP process to meet customers needs (or at least fix problems with the system in a timely manner).
It appears as though this issue has been resolved. The new script Harris uses checks for the Netscape & Mozilla DOM.. The page fully works using Moz 1.6 (Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.6) Gecko/20040126). Change status to FIXED ?
Works for me as well. Marking FIXED