Geolocation Australia bug no images unless VPN used for other country
Categories
(Firefox :: Untriaged, defect)
Tracking
()
People
(Reporter: pauls583, Unassigned)
Details
Attachments
(2 files)
JapanAuCompare.jpg
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:129.0) Gecko/20100101 Firefox/129.0
Steps to reproduce:
Location Australia then visit https://www.aliexpress.com/ scroll down the page beyond what you can see and no image appear.
Tried with:
Windows11 FF > failed
Linux Mint 22 FF > FAiled
Linux Mint 22 Live USB FF > Failed
Linux Debian 12 FF > FAiled
Started VPN using JAPAN server and all images loaded correctly.
This only started a few days ago.
Actual results:
No images beyond the loaded page whilst scrolling, same results if logged in. Only happens when Australia is the country.
Expected results:
All images load as normal as always.
NOTE: I have reported this with Webcompat https://github.com/webcompat/web-bugs/issues/141027
But the person does not seem to understand what has been posted or how to follow instructions such as setting a VPN to Australia location nor the fact that I have tried FF on atleast 3 different operating system.
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Comment 1•2 years ago
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But the person does not seem to understand what has been posted or how to follow instructions such as setting a VPN to Australia location nor the fact that I have tried FF on atleast 3 different operating system.
The QA person who replied on GitHub explicitly said they tested with Express VPN, but that might have been after you filed the bug.
There is no benefit in duplicating the conversation, and this doesn't look like a Firefox bug. Let's move the conversation back to the GitHub issue, as this is either a connection problem, or a problem with the website (i.e. web compatibility).
https://github.com/webcompat/web-bugs/issues/141027
I have tried FF on atleast 3 different operating system
One possible test is with a different connection, e.g. a public Wi-Fi, to exclude a problem with your specific connection or provider.
Another is to look into Developer Tools, Network panel, to check if there is any information on the requests for those images.
I forgot to add here that Windows Edge has no problem on two different Windows PCs.
My internet speed is average of 50Mbps
To me everthing points a FireFox.
Also, what's the point of saying 'Resolution:--- > Moved' when the other post has been closed without any real assessment.
Windows Edge has no problem on two different Windows PCs.
My internet speed is average of 50Mbps
To me everthing points a FireFox.
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Comment 4•2 years ago
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I didn't realize the GitHub issue was already closed.
Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again?
To confirm, have you tried with a new profile or in Troubleshoot mode?
Another is to look into Developer Tools, Network panel, to check if there is any information on the requests for those images.
Have you tried this?
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Comment 5•2 years ago
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Tested with Mozilla VPN in Adelaide, Brisbane, Melbourne, Sidney, no issues loading the images. I would expect that, if you pick an Australian location in your VPN, that would still work.
This still points to an issue in your installation of Firefox or other protection software on the device, given Edge works.
For the record it was one website, no issues on other websites and yes I did all those things before posting this issue, It's not just one PC.
Resolved: Firefox update to 130.0 late this afternoon has resolved the issue or Aliexpress fixed somehting. All images on aliexpress now load.
Thanks for the efforts.
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