1916610 - [NVIDIA/Linux] Firefox bugs out while rendering "office on the web frame" on Linux with Nvidia

Status: UNCONFIRMED

(Core :: Graphics: CanvasWebGL, defect)

Description

[osowiecki]

Attachment: Screenshot_2024-09-04_10-35-53.png

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:129.0) Gecko/20100101 Firefox/129.0

Steps to reproduce:

Open excel online document in Firefox on Linux Mint (FF 129.0) in X11 session (I don't use Wayland) with Nvidia drivers installed (tested all proprietary drivers for new RTX A2000 and 470 for old quadro K4000).

Actual results:

Black cells start to appear more and more when scrolling. Sometimes they come back to normal, sometimes they stay black until you reload the entire page. Hardware acceleration on/off produces the same result. It doesn't happen in Chromium. Tested two different cards in my T3610.

Expected results:

It should render cells correctly.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Gtk' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Martin Stránský [:stransky] (ni? me) (PTO till Feb 21)]

May be related to NVIDIA drivers / accelerated canvas. Please try to disable HW acceleration:
https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration#w_i-still-have-problems-with-my-graphics-card-in-firefox
Thanks.

Comment 3

[osowiecki]

(In reply to Martin Stránský [:stransky] (ni? me) from comment #2)

May be related to NVIDIA drivers / accelerated canvas. Please try to disable HW acceleration:
https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration#w_i-still-have-problems-with-my-graphics-card-in-firefox
Thanks.

I tried and disabling hardware acceleration changed nothing.
Recommended NVIDIA drivers in Driver Manager. Only Firefox has this problem.

Comment 4

[Sotaro Ikeda [:sotaro]]

Kelsey, can you comment to this bug?

Comment 5

[osowiecki]

Attachment: firefox.mkv

Comment 6

[osowiecki]

Attachment: chromium.mkv

Comment 7

[BugBot [:suhaib / :marco/ :calixte]]

Redirect a needinfo that is pending on an inactive user to the triage owner.
:ahale, since the bug doesn't have a severity set, could you please set the severity or close the bug?

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