Closed Bug 1917124 Opened 1 year ago Closed 1 year ago

Thunderbird freezes when I click on the "sent" folder for only 1 email account.

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
Thunderbird 128
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: tom, Unassigned)

Details

(Keywords: perf)

Steps to reproduce:

Just clicked on the SENT folder

Actual results:

Freezes completely

Expected results:

I should be able to access the folder. I've reintstalled the program, it happened after this last update.

Try Help | Troubleshoot mode. Any difference?
What kind of account is it? IMAP or POP3

I think IMAP or whatever the default is when you add the account. Troubleshoot mode, there is no difference.

How many message in Sent folder?

Assuming you are on Windows, Start Windows in safe mode with networking enabled https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Flags: needinfo?(tom)
Keywords: perf

Please try 128.4.3 which has fixes

Whiteboard: [closeme 2024-11-20]

More information is needed.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Flags: needinfo?(tom)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2024-11-20]
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