Open Bug 1918200 Opened 1 year ago Updated 1 year ago

Removing an unverified/deleted account from Fenix does not let you sign-in again

Categories

(Firefox for Android :: Accounts and Sync, defect)

All
Android
defect

Tracking

()

Tracking Status
firefox132 --- affected

People

(Reporter: jonalmeida, Unassigned)

References

Details

Steps to reproduce

  1. Have an account on Fenix setup.
  2. Remove that device from another session under the 'Connected Services' list in accounts.firefox.com
  3. Observe when the device goes into the 'Reconnect to Sync' state.
  4. Instead of 'Signin to reconnect', choose 'Remove account'.
  5. Click the three-dot menu and then 'Sync and save data'.
  6. Observe.

Expected behaviour

  • At step 6, you see the new sign-in/pairing flow.

Actual behavior

  • At step 6, nothing happens. The three-dot menu disappears and no changes are visible.

Device information

  • Firefox version:
  • Android device model:
  • Android OS version:

Any additional information?

The adb logs are quite sparse:

2024-09-05 15:52:36.542  3522-3522  App                     org.mozilla.fenix.debug              E  Fragment id null did not match expected 2131297004
2024-09-05 15:52:36.542  3522-3522  WindowOnBackDispatcher  org.mozilla.fenix.debug              W  sendCancelIfRunning: isInProgress=falsecallback=android.view.ViewRootImpl$$ExternalSyntheticLambda17@56f1369
2024-09-05 15:52:36.571  3522-4020  OpenGLRenderer          org.mozilla.fenix.debug              D  endAllActiveAnimators on 0xb400007d3a5f7b90 (RippleDrawable) with handle 0xb400007c3a5007e0
2024-09-05 15:52:36.624  3522-4020  EGL_emulation           org.mozilla.fenix.debug              D  app_time_stats: avg=1148.70ms min=2.21ms max=6817.68ms count=6
See Also: → 1909779
Severity: -- → S3
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