191859 - Crash when I click on compose a new message button

Status: RESOLVED DUPLICATE of bug 169777

(SeaMonkey :: MailNews: Message Display, defect)

Description

[Malte Aronsson]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2.1) Gecko/20021130
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2.1) Gecko/20021130

Regarding Mozilla's Mail Client:
When clicking on the button for composing a new message, the whole program
stops, and I have to shut it down using Ctrl+alt+delete buttons.
The mail program also stops when clicking a link referring to a Email account.


Reproducible: Always

Steps to Reproduce:
1. Clicking the 'compose' a new message button
2. Clicking on any 'reply' button
3. Clicking a link leading to a E-Mail account

Actual Results:  
The program stops, mouse and keyboard doesn't work (Crash)

Expected Results:  
Open a 'compose' dialog box as it should.

Don't know how to trace this

Comment 1

[R.K.Aa.]

sounds like a hang, not a crash, and it's been reported before. Try this:

-Quit mozilla
-delete XUL.mfl in your profile dir (it's a cache and rebuilds if missing)
-now restart

Any change?

Comment 2

[R.K.Aa.]

Reporter mailed:
--
"Yes, it helped!  What caused this?  Will this happen again?"
--

Reporter:
XUL.mfl can get corrupted during a crash. Also by various incompatible/outdated
addons (for instance themes) can also break it.

This bug may have been fixed recently, but follow the Installation Notes when
you upgrade nexxt time.

*** This bug has been marked as a duplicate of 169777 ***