1918873 - Fenix crashes after tapping the Tabs Tray button

Status: RESOLVED FIXED

(Firefox for Android :: Tabs, defect)

Description

[Karmen]

Attachment: it's a scrsh of the recent crashes when tapping the all tabs button

https://crash-stats.mozilla.org/report/index/8bd5c6db-611a-4034-824b-7560e0240914

A dev left a reply to my comment on google play about unexpected recent crashes when taping the all tab button, to send a link to the latest crash report folowing instruction at the link but those instructions are unclear about what the "general component" was so I hope I figured it out correctly. It's kind of a maze and I'm not a dev. :D
I've also sent many crash reports through the prompt that appears after each crash, hopping it will reach someone.
Please please help because I only want to use Firefox and these constant crashes make it almost impissible. I hope I coppied the right address for the crash, you're free to contact me at ja [e-mail]. atraching a screenshot too.

Comment 1

[Karmen]

Hi, thank you so much for removing it so quickly last time, but it's happening again. 😩
https://crash-stats.mozilla.org/report/index/1d35046d-7310-4d0a-a83e-27cd50240920

Comment 2

[Karmen]

Thank you again! 🙏🏼

Comment 3

[Karmen]

https://crash-stats.mozilla.org/report/index/24b1b85b-5c8a-4fa0-b230-c28560240922

Why dos this keep happening? Could it be any of my settings? It's really annoying

Comment 4

[Karmen]

https://crash-stats.mozilla.org/report/index/fa1a2a56-8fc9-4cac-b580-a48660240922
Got an email that someone just "changed" something, but nothing changed.

Comment 5

[Karmen]

https://crash-stats.mozilla.org/report/index/31d11ea3-b133-439e-b099-afcd20240923

Still happening. Is anyone working on it, please???

Comment 6

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:boek, could you have a look please?

For more information, please visit BugBot documentation.

Comment 7

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:007, could you have a look please?

For more information, please visit BugBot documentation.

Comment 8

[Noah Bond [:007]]

Hey, thanks for filing this bug!

To help with triaging, could you please try the following when you have time:

• Swiping along the URL bar/toolbar while a tab is open
  • Does swiping to change tabs left or right result in anything unexpected?
• Opening the Tabs Tray when in private browsing
• Opening the Tabs Tray from the Homepage via the "Show all" text button in the "Jump back in" section
• Opening The Tabs Tray from the Homepage via the "See all synced tabs" button (if the device is signed into a Mozilla account with syncing turned on)
• Updating to the latest version of Firefox, Firefox 131, if you haven't already

For some information gathering:

• Do you know how many tabs you have open?
  • If the Tabs Tray button is showing the infinity symbol, you can find this out by going into Settings and navigating to "Delete browsing history". The total will be under the checkbox for "Open tabs".
• When the crash occurs, does it happen when on the browser, the homepage, or both?
• Does this crash happen every time the Tabs Tray button is pressed or intermittently?

Comment 9

[Rebeca Tudor]

Like in Bug 1903328, this one has the same signature and it didn't show on latest app versions on Sentry or Crash Stats. So i will close this as fixed.