track email responses via subject and/or sender of incoming emails and time frame specified at send time.

RESOLVED EXPIRED

Status

MailNews Core
Backend
--
enhancement
RESOLVED EXPIRED
15 years ago
10 years ago

People

(Reporter: y2khero2003, Assigned: Scott MacGregor)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

15 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.0.1) Gecko/20020823 Netscape/7.0
Build Identifier: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.0.1) Gecko/20020823 Netscape/7.0

Netscape Mail should be able to track email responses for selected emails as
follows:

1. During the step of creating new emails (or responding to emails), the user
can select an option to activate response tracking and enter or select a certain
time frame (a certain number of minutes, hours, days, weeks, or months).

2. When sending such emails, the sender, the subject, and the desired latest
response date and time, calculated from the current time and the time frame
entered or selected, is stored on disk in an appropriate ASCII format, in a list
that may be called an email response tracking list ("tracking list").

3. All incoming emails are now scanned against the email response tracking list.
If an incoming email matches the following criteria:
a) sender of incoming mail is the same as an entry in the tracking list, AND
b) subject of that entry in the tracking list is substring of the subject of the
incoming mail (a string compare using "Re: " and subject will not work because
there are also other methods of marking an email subject as a response, like
"WG: "), AND
c) the arrival date and time is less than the date/time specified in that entry,
then that entry will be deleted. Additionally, if desired (user configurable),
the user will be notified that the response tracking entry has been deleted. For
a notification method, see next chapter.

4. Additionally, regularly or when connecting to email servers (user
configurable), for all entries in the tracking list for which the destination
date and time are smaller than the current date and time, the user is notified
via a user-configurable method like xmessage, mailx, or any other convenient
method. The user may also specify if such a notification may occur only once or
more than once. Another possible method would be to resend the email
automatically, after the whole response tracking system has been proven to be
reliable.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.
Product: MailNews → Core
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

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This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → EXPIRED
Product: Core → MailNews Core
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