acorn.tv - Blank page
Categories
(Web Compatibility :: Site Reports, defect, P2)
Tracking
(firefox130 affected, firefox132 affected)
People
(Reporter: ctanase, Unassigned, NeedInfo)
References
()
Details
(Keywords: webcompat:needs-diagnosis, webcompat:site-report, Whiteboard: [webcompat-source:product])
User Story
platform:windows,mac,linux,android impact:site-broken configuration:general affects:all branch:release diagnosis-team:webcompat
Attachments
(2 files)
image.png
Environment:
Operating system: Windows 11/10
Firefox version: Firefox 130.0 (release)/132
Preconditions:
- Clean profile
- VPN might be needed (tested with US VPN)
Steps to reproduce:
- Navigate to: https://store.acorn.tv/?redirect_to=https%3A%2F%2Facorn.tv%2Flondonkills%2Fseries1%2Fstag-night%2F#membership
- Observe the page.
Expected Behavior:
The page loads without any issues.
Actual Behavior:
The page is blank.
Notes:
- Reproducible on the latest Firefox Release and Nightly
- Reproducible regardless of the ETP setting
- Works as expected using Chrome
Created from webcompat-user-report:2926ba8c-203c-412f-b2fe-ae6866218450
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Updated•1 month ago
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Comment 1•1 month ago
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This doesn't reproduce for me in Nightly with or without a US VPN. Calin, does it still reproduce for you?
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Reporter | |
Comment 2•1 month ago
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No longer reproduces on Nightly (133.0a1 - 2024-10-15) but still reproducible on Release (131.0.3).
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Comment 3•1 month ago
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Calin, I still haven't been able to reproduce it on release. Can you reproduce it on a platform other than Windows and without the US VPN?
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Reporter | |
Comment 4•1 month ago
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Without VPN It won't allow me to view the website due to my location. Tried different VPN location (UK), same behavior on Release.
Edit: tested on Linux as well, same behavior
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Comment 5•9 days ago
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(In reply to Calin Tanase (OOO until 22nd of Nov) from comment #4)
Tried different VPN location (UK), same behavior on Release.
Edit: tested on Linux as well, same behavior
I think by this^ you meant you were still able to reproduce the bug, correct?
In any case: I just tried a handful of builds on linux (Nightly 134, release 132, release 131) using my regular US home network as well as some VPN exit-locations in the US and UK, and I'm not able to reproduce this yet.
I am seeing something sort-of similar, which is that if I throttle my network connection (to e.g. "Good 3G" in Network DevTools), then the page does look mostly-blank (like left half of comment 0 screenshot) for a little while it loads some final network resources. Chrome still shows the tab-title throbber during this phase, while Firefox does not. But in both Chrome and Firefox, the page does switch to its final non-blank rendering after 10 seconds or so (depending on your network speed / connection-throttling-level).
So I'm wondering if maybe Calin was just hitting that temporary blank page in Firefox and didn't give it enough time to finish loading? (which is understandable given that the tab title throbber stopped animating)
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Comment 6•9 days ago
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Comment 7•9 days ago
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(See screencast in comment 6 which shows Chrome's tab-title throbber continuing to animate, up until the main page content shows up, and even for a little bit afterwards; whereas Firefox's throbber stops animating much sooner while the page is still mostly blank. I don't think that difference is worth worrying about too much as a webcompat issue, but I just captured it for the record, since it seems interesting & perhaps worth following up on somewhere; and it might explain this bug, depending on whether or not Firefox's lack-of-a-throbber might've tricked Calin into thinking that the page was doomed to stay blank when in fact it was just getting ready to show its content after a few more network resources finished loading.)
Description
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