Closed Bug 1922189 Opened 1 year ago Closed 1 year ago

Unable to open pdfs on AWS (regression)

Categories

(Firefox :: PDF Viewer, defect)

Product:
Firefox
Component:
PDF Viewer
Version:
Firefox 131
Type:
defect

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: lmocsi, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:131.0) Gecko/20100101 Firefox/131.0

Steps to reproduce:

Open a PDF document on AWS

Actual results:

I get an empty screen.

Expected results:

PDF document should have opened.
This was working in Firefox 130.0.1, but gone in 131.0

The Bugbug bot thinks this bug should belong to the 'Firefox::PDF Viewer' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → PDF Viewer

Could you share a URL?

Flags: needinfo?(lmocsi)

Unfortunately not. It's a work profile at AWS.

Flags: needinfo?(lmocsi)

Could you try using mozregression to find out what caused it? https://mozilla.github.io/mozregression/

Without a way to reproduce, it is really hard for us to fix this.

Flags: needinfo?(lmocsi)

Most probably it is not a bug, but is because of a company policy change, that happened to coincide with Firefox version change. Closing this.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Flags: needinfo?(lmocsi)
Resolution: --- → INVALID
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