192244 - first check mail on pop3 server does wait forever(RECV: +ERR AUTH is not supported)

Status: RESOLVED INVALID

(MailNews Core :: Networking: POP, defect)

Description

[Enrico Horn]

User-Agent:       Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.3a) Gecko/20021212
Build Identifier: Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.3a) Gecko/20021212

I have an pop3 account at www.runbox.com.
After starting the mail client I manually run "Get Messages For Account".
The first time I do it after starting this will fail to succeed and mail client
will be busy forever(i waited for 5 mins) until i cancel the command.
Trying a second time to get my mail this will succeed.
Here is the relevant part of the pop3 log:
First try:
0[771330]: Entering NET_ProcessPop3 27
0[771330]: POP3: Entering state: 1
0[771330]: POP3: Entering state: 2
0[771330]: POP3: Entering state: 4
0[771330]: RECV: +OK <5606.1044627257@rex>
0[771330]: POP3: Entering state: 29
0[771330]: SEND: AUTH

0[771330]: Entering NET_ProcessPop3 28
0[771330]: POP3: Entering state: 3
0[771330]: RECV: +ERR AUTH is not supported
0[771330]: POP3: Entering state: 30
Here it waits forever until I cancel

Second try:
0[771330]: Entering NET_ProcessPop3 27
0[771330]: POP3: Entering state: 1
0[771330]: POP3: Entering state: 2
0[771330]: POP3: Entering state: 4
0[771330]: RECV: +OK <7602.1044627665@rex>
0[771330]: POP3: Entering state: 5
The next messages show login and mail receiving.

Reproducible: Always

Steps to Reproduce:
1.start mailer
2.check mail on pop3 account(doesnt work)
3.check mail on pop3 account(does work)

Actual Results:  
read description

Expected Results:  
read description

Comment 1

[Arc Weldingmachine]

Confirmed issue.  If POP server responds with error and afterwards closes the
socket, the mail client will wait forever if you rely on automatic mail checking
(apparently still waiting on a response from the server).  

If you manually request a collection after the initial fail it will work ok. 
This only occurs on the primary collection attempt, all attempts afterwards will
work ok as the AUTH will not be re-issued (unless you stop and restart the mail
client).

When testing, I had no authentication settings enabled whatsoever.

Comment 2

[Matt Miller]

I have this same issue, and also use runbox.com as my primary email. Could it be
a problem with Runbox?
I'm using Thunderbird 0.5 and Windows XP Pro.

Comment 3

[Wayne Mery (:wsmwk)]

Matt, Enrico, do you still see this problem?

bienvenu, should we expect this issue to be long gone? 

bugs that mention ERR AUTH: https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&longdesc=ERR%20AUTH&type0-0-0=nowords&value0-0-0=count%20counts&component=Networking%3A%20POP&product=MailNews%20Core&product=Thunderbird&longdesc_type=substring

Comment 4

[Wayne Mery (:wsmwk)]

noop feels this was likely ISP problem.  like speculated in comment 2