192420 - can not send/receive email. I went back to 1.3a and was able to send/receive email.

Status: RESOLVED FIXED

(MailNews Core :: Networking: IMAP, defect)

Description

[jerry]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3a) Gecko/20021212
Build Identifier: Latest builds of Mozilla

For the past couple of weeks of nightly builds the email system does not work.
One can not send/receive email. I went back to 1.3a and was able to send/receive
email..  The first 2 weeks of so of January email worked in the nightly builds.

Reproducible: Always

Steps to Reproduce:
1. click on mail and news
2. throbber would continue forever >15 minutes
3. no connection (email received)

Actual Results:  
The throbber continues indefinitely >15 minutes
mail is not sent
mail is not received

Expected Results:  
sent/received mail

ISP is mail.xmission.com  (http://www.xmission.com)

Comment 1

[Olivier Cahagne]

does deleting XUL.mfl (restart browser) help ? This file is in the profile
directory.

Comment 2

[Prem Setu]

It may be same bug I encountered with 1.3b.

I am using Mail client with IMAP4 server.
Mozilla says something like "the server is not IMAP4".

It is trying to connect with IMAP server. sometime, there is a line on status bar;
something like "checking server ability". (ability maybe not the right word).
It looks just stack. then when I close mail client, then popup windows comes up
and says like "the server is not IMAP4"

So, I also went back to 1.3a.

server is redhat 7.2. client and server is running on same machine.
redhat 7.2 is running http://www.washington.edu/imap/ for IMAP4.

I am using mozilla on RedHat Linux 7.2.

Comment 3

[Prem Setu]

1.3 (final release) works fine in same environment above.
for me, this bug is FIXed.

Thanks a lot.
Setu

Comment 4

[David :Bienvenu]

reporter, should I mark this fixed?

Comment 5

[David :Bienvenu]

marking fixed, no response from reporter...

Comment 6

[bill]

My OS is Windows 7 Pro SP1 and browser Google Chrome v

24Jun19 – result after last software update; last message received 23/06/2019 07:25 despite several much later ones received via Plusnet Webmail.

Thunderbird Connection to server mail.plus.net timed out

Tried to send a message to all three wallace999 addresses:

This is the result: Send Message Error
Sending of the message failed
The message could not be sent because the connection to Outgoing server (SMTP) relay.plus.net timed out. Try again.

(and. of course, nothing received by either Plusnet Webmail or Thunderbird)

Created a Bugzilla account (activation link received via Plusnet Webmail (not Thunderbird!) and most typical fault appears to be Bug ID 192420 (but fixed 17 years ago with last update 11 years ago!). Looked for suggested file (XUL.mfl) in \Program Files and \Program Data folders but not found.

Checked \Programs\Mozilla Maintenance Service folder and note two files timed at 23/06/2019 09:36 named maintenanceservice.log (4kB) and maintenanceservice-install.log (1kB), both described in Windows 7 Explorer as fv.document.log.

Viewing maintenanceservice.log via Wordpad shows:
Disabled unneeded token privilege: SeAssignPrimaryTokenPrivilege.
Disabled unneeded token privilege: SeAuditPrivilege.
Disabled unneeded token privilege: SeBackupPrivilege.
Disabled unneeded token privilege: SeCreateGlobalPrivilege.
Disabled unneeded token privilege: SeCreatePagefilePrivilege.
Disabled unneeded token privilege: SeCreatePermanentPrivilege.
Disabled unneeded token privilege: SeCreateSymbolicLinkPrivilege.
Could not disable token privilege value: SeCreateTokenPrivilege. (1300)
Disabled unneeded token privilege: SeDebugPrivilege.
Could not disable token privilege value: SeEnableDelegationPrivilege. (1300)
Disabled unneeded token privilege: SeImpersonatePrivilege.
Disabled unneeded token privilege: SeIncreaseBasePriorityPrivilege.
Disabled unneeded token privilege: SeIncreaseQuotaPrivilege.
Disabled unneeded token privilege: SeIncreaseWorkingSetPrivilege.
Disabled unneeded token privilege: SeLoadDriverPrivilege.
Disabled unneeded token privilege: SeLockMemoryPrivilege.
Could not disable token privilege value: SeMachineAccountPrivilege. (1300)
Disabled unneeded token privilege: SeManageVolumePrivilege.
Disabled unneeded token privilege: SeProfileSingleProcessPrivilege.
Could not disable token privilege value: SeRelabelPrivilege. (1300)
Could not disable token privilege value: SeRemoteShutdownPrivilege. (1300)
Disabled unneeded token privilege: SeRestorePrivilege.
Disabled unneeded token privilege: SeSecurityPrivilege.
Disabled unneeded token privilege: SeShutdownPrivilege.
Could not disable token privilege value: SeSyncAgentPrivilege. (1300)
Disabled unneeded token privilege: SeSystemEnvironmentPrivilege.
Disabled unneeded token privilege: SeSystemProfilePrivilege.
Disabled unneeded token privilege: SeSystemtimePrivilege.
Disabled unneeded token privilege: SeTakeOwnershipPrivilege.
Disabled unneeded token privilege: SeTcbPrivilege.
Disabled unneeded token privilege: SeTimeZonePrivilege.
Could not disable token privilege value: SeTrustedCredManAccessPrivilege. (1300)
Disabled unneeded token privilege: SeUndockPrivilege.
Could not disable token privilege value: SeUnsolicitedInputPrivilege. (1313)
Executing service command software-update, ID: 6ae58408-083f-4376-a084-2bd7b248c256
Checking for Maintenance Service registry. key: 'SOFTWARE\Mozilla\MaintenanceService\99bb9903581559034ab9dd7613e63bd5'
updater.exe was compared successfully to the installation directory updater.exe.
The updater.exe application contains the Mozilla updater identity.
The file "C:\Program Files\Mozilla Thunderbird\updater.exe" is signed and the signature was verified.
Passed in path: 'C:\Program Files\Mozilla Thunderbird\updater.exe'; Using this path for updating: 'C:\Program Files\Mozilla Maintenance Service\update\updater.exe'.
updater.exe was compared successfully to the installation directory updater.exe.
The updater.exe application contains the Mozilla updater identity.
The file "C:\Program Files\Mozilla Maintenance Service\update\updater.exe" is signed and the signature was verified.
Starting update process as the service in session 0.
Starting service with cmdline: "C:\Program Files\Mozilla Maintenance Service\update\updater.exe" C:\Users\Bill\AppData\Local\Thunderbird\updates\D78BF5DD33499EC2\updates\0 "C:\Program Files\Mozilla Thunderbird" "C:\Program Files\Mozilla Thunderbird" 4420 "C:\Program Files\Mozilla Thunderbird" "C:\Program Files\Mozilla Thunderbird\thunderbird.exe"
Process was started... waiting on result.

Viewing maintenanceservice-instal.log via Wordpad shows:
Upgrading service if installed...
User access was set successfully on the service.
The MozillaMaintenance service path is correct.
*** Warning: updater.ini file does not contain a maintenance service description.***
Sending stop request...
Waiting for service stop...
Done waiting for service stop, last service state: 1
The new service binary was copied in.
Deleting the old file path on the next reboot: C:\Program Files\Mozilla Maintenance Service\maintenanceservice_tmp.exe.
The service was upgraded successfully

My note: Despite that last comment "upgraded successfully", Thunderbird now does not work at all for me!!! Please help - ANYONE?