1925493 - Broken "setup documentation" link in account creation page

Status: VERIFIED FIXED

(Thunderbird :: Account Manager, defect)

Description

[notioned_divest]

Steps to reproduce:

Select create account. Click on "Setup Documentation" in the side section that shows "Not sure what to select? Setup Documentation | Support Forum | Privacy Policy|

Actual results:

Leads you to a Mozilla page with a 404 error: https://support.mozilla.org/en-US/products/thunderbird/emails-thunderbird/set-up-email-thunderbird

Expected results:

Lead you to the correct setup page. Maybe something like:

• https://support.mozilla.org/en-US/kb/automatic-account-configuration
• https://support.mozilla.org/en-US/kb/difference-between-imap-and-pop3

Comment 1

[Magnus Melin [:mkmelin]]

Confirmed.
https://searchfox.org/comm-central/rev/806fe422be549c62baa4db1dfb8868e0de48766f/mail/components/accountcreation/content/accountSetup.xhtml#1314,1336

Roland, what should there be?

Comment 2

[Roland Tanglao :rolandtb :adobo :sinigang :mapotofu previous tour of duty profile: https://bugzilla.mozilla.org/user_profile?login=rtanglao%40mozilla.com]

Select create account. Click on "Setup Documentation" in the side section that shows "Not sure what to select? Setup Documentation | Support Forum | Privacy Policy|

1. I can't find create account? :magnus and :notioned_divest: What is the actual click path in Thunderbird 128? NeedInfoing both of you about this :-) EDIT:I can't needinfo you!
2. Anyway assuming this is a valid click path which it probably is :-) the link should probably be changed TO:
   https://support.mozilla.org/products/thunderbird/email-and-messaging (FROM: https://support.mozilla.org/products/thunderbird/emails-thunderbird/set-up-email-thunderbird )

Comment 3

[Magnus Melin [:mkmelin]]

File | New | Email account
The links only show after you found a configuration..

Comment 4

[Magnus Melin [:mkmelin]]

Attachment: Bug 1925493 - Fix Broken "setup documentation" link in account creation page. r=#thunderbird-reviewers

Comment 5

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/comm-central/rev/3a1c3bcaf843
Fix Broken "setup documentation" link in account creation page. r=tobyp

Comment 6

[Magnus Melin [:mkmelin]]

Comment on attachment 9431901 [details]
Bug 1925493 - Fix Broken "setup documentation" link in account creation page. r=#thunderbird-reviewers

[Approval Request Comment]
Regression caused by (bug #): likely the website changed? Can't say when.
User impact if declined: link won't work
Testing completed (on c-c, etc.): c-c
Risk to taking this patch (and alternatives if risky): 0. as safe as they get

Comment 7

[Wayne Mery (:wsmwk)]

Comment on attachment 9431901 [details]
Bug 1925493 - Fix Broken "setup documentation" link in account creation page. r=#thunderbird-reviewers

[Triage Comment]
we're past the last beta before the merge

Comment 8

[Corey Bryant]

Comment on attachment 9431901 [details]
Bug 1925493 - Fix Broken "setup documentation" link in account creation page. r=#thunderbird-reviewers

[Triage Comment]
Approved for esr128

Comment 9

[Daniel Darnell [:dandarnell]]

Thunderbird 128.4.2esr:
https://hg.mozilla.org/releases/comm-esr128/rev/5751d799331f

Comment 10

[Ramona Gavrilescu]

Confirming this issue as verified fixed on 133.0b3(20241107210012) using MacOS 14.7