Closed Bug 1930757 Opened 1 year ago Closed 11 months ago

Clicking mailto: link while Thunderbird is open fails with error: "Thunderbird is already running, but not responding"

Categories

(Thunderbird :: OS Integration, defect)

Thunderbird 128
Unspecified
Linux
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1933006

People

(Reporter: j.e.labarre, Unassigned)

Details

Thunderbird 128.4.0esr
Firefox 132.0
Fedora 40
Cinnamon Desktop 6.2.9

Steps to reproduce:
Opening Thunderbird, then going to Firefox and clicking a "mailto:" URL.

Actual results:
Thunderbird showed a message error and didn't open a new e-mail window.
MESSAGE:
Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile.

Expected results:
A new e-mail window should have opened with the specifics included in the URL.

This has worked in the past, with the same profiles for both Thunderbird and Firefox. Tried creating a new Firefox profile with the same results

This is in general working. I imagine there is some issue with how default mail client is set up on your system. Try resetting that.

James?

Flags: needinfo?(j.e.labarre)
Whiteboard: [closeme 2024-12-01]

This is currently not Thunderbird's problem. This is Firefox's problem. see

Firefox file-> email link regression: Thunderbird is already running
https://bugzilla.mozilla.org/show_bug.cgi?id=1933006

Please tag this bug report as a duplicate of the above

Resolved per whiteboard

Status: UNCONFIRMED → RESOLVED
Closed: 11 months ago
Duplicate of bug: 1933006
Flags: needinfo?(j.e.labarre)
Resolution: --- → DUPLICATE
Whiteboard: [closeme 2024-12-01]
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