193542 - My account settings and information disappeared save for the bookmarks

Status: RESOLVED DUPLICATE of bug 170539

(SeaMonkey :: General, defect)

Description

[Spencer H.]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2.1) Gecko/20021130
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2.1) Gecko/20021130

When I loaded Mozilla tonight, and went to send an email, it prompted me that I
had not set up an account, and had to configure one. This is a system that I
have had set up for about the last two weeks. Bookmarks remain, but all of the
emails are gone, as are the preferences in the browser.


Reproducible: Didn't try

Steps to Reproduce:
1.I just started the program, and tried to send email
2.
3.

Actual Results:  
Again, it prompted me to set my email up again, although I did have an account.

Expected Results:  
Perhaps work on a software that doesn't self destruct in two weeks?

If possible, could someone post the hows and wheres of the account information
storage so that I can try to trick the software into thinking a new account is
an old one? Or is there a way to have the software look for old accounts and
grab the emails and settings from them?

Comment 1

[Matthias Versen [:Matti]]

first make a backup from your profile (see the release notes for the path)
after that create the Account again and close mozilla.
b) copy mozilla-Profile\random.slt\Mail\old_account\*.* -> Mail\new Account\*.*

If all is working again make a backup of the file "prefs.js" in your profile and
if this happends again copy it back. 
Only a few users got this problem and we still try to find the problem.
(I never got this in 2.5 years)


*** This bug has been marked as a duplicate of 170539 ***