Open Bug 1935598 Opened 2 months ago Updated 21 days ago

testbook.com - Unable to watch videos, firefox is not supported

Categories

(Web Compatibility :: Site Reports, defect, P1)

Product:
Web Compatibility
Component:
Site Reports
Version:
Firefox 135
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(Webcompat Priority:P1, firefox133 affected, firefox134 affected, firefox135 affected)

Project Flags:
Webcompat Priority P1
Tracking Flags:
Tracking Status
firefox133 --- affected
firefox134 --- affected
firefox135 --- affected

People

(Reporter: ctanase, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(4 keywords, Whiteboard: [webcompat-source:web-bugs][webcompat:sightline])

User Story

platform:windows,mac,linux,android
impact:blocked
configuration:general
affects:all
branch:release
diagnosis-team:media

Attachments

(1 file)

image.png
842.86 KB, image/png
Details

Environment:
Operating system: Windows 10
Firefox version: Firefox 133.0/135

Steps to reproduce:

  1. Go to https://testbook.com/super-coaching/online-coaching-rrb-je-mechanical-2024/entity/lesson/6680feab5d3d655ae05afe4f
  2. Click on "LOGIN" located at the bottom of the window.
  3. Connect with google account.
  4. It will ask for phone number/OTP but you don't have to do anything. Wait a few seconds until you get redirected to the video.
  5. Observe the behavior.

Expected Behavior:
The video can be played.

Actual Behavior:
Incompatible banner displayed, unable to play the video.

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in firefox-nightly, and firefox-release
  • Does not reproduce in chrome

Created from https://github.com/webcompat/web-bugs/issues/144865

Attached image image.png —
status-firefox133: --- → affected
status-firefox135: --- → affected
Version: unspecified → Firefox 135

Since nightly and release are affected, beta will likely be affected too.
For more information, please visit BugBot documentation.

status-firefox134: --- → affected
Whiteboard: [webcompat-source:web-bugs] → [webcompat-source:web-bugs][webcompat:sightline]
Severity: -- → S2
User Story: (updated)
Depends on: firefox-not-supported
Keywords: webcompat:needs-diagnosis, webcompat:needs-login, webcompat:needs-sitepatch
Priority: -- → P1
User Story: (updated)

This works for me with Chrome mask

Webcompat Priority: --- → P1
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