Closed Bug 1938762 Opened 2 months ago Closed 2 months ago

Gmail templates not working

Categories

(Firefox :: Untriaged, defect)

Firefox 133
defect

Tracking

()

RESOLVED INVALID

People

(Reporter: mplsjohn, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:133.0) Gecko/20100101 Firefox/133.0

Steps to reproduce:

Inserted a template into Gmail. The sent message is received with only a pseudo address for the template, and the template itself is at the end of the email, like an attachment. It worked okay up until a couple weeks ago.

Actual results:

The sent message is received with only a pseudo address for the template, and the template itself is at the end of the email, like an attachment. It worked okay up until a couple weeks ago.

Expected results:

The template should have shown up at the top of the email. It worked okay in Chrome and Safari, thus a Firefox issue.

The sent message is received with only a pseudo address for the template, and the template itself is at the end of the email, like an attachment.

What does it mean "pseudo address"? Can you add more details?

It seems to work fine with a simple template with subject and text (macOS, Nightly), so you might need to add more details.

Does it work if you start Firefox in Troubleshoot mode?

Flags: needinfo?(mplsjohn)
Summary: Templates not working as in the past. → Gmail templates not working (attached
Summary: Gmail templates not working (attached → Gmail templates not working

Thanks for the quick follow-up. I tried, and it is working okay now. I'll track and open a new bug if it fail again.

Flags: needinfo?(mplsjohn)
Status: UNCONFIRMED → RESOLVED
Closed: 2 months ago
Resolution: --- → INVALID
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