Doesn't work on hotspot
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
People
(Reporter: mastermoussa, Unassigned)
Details
(Whiteboard: [support])
Attachments
(1 file)
171.99 KB,
image/jpeg
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Details |
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Steps to reproduce:
I connected to my hotspot
Actual results:
Thunderbird doesn't work.
It doesn't download my mails and I also cant send mails.
Also Firefox doesn't work while other browsers work just fine.
https://share.firefox.dev/3PFmXI9
Expected results:
New mails load and I can send mails.
And on Firefox I should be able to open the websites.
Comment 1•27 days ago
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For support, please refer to https://support.mozilla.org/en-US/questions/new/thunderbird
You seem to have a general connectivity problem. Check AV/Firewall. If not that, maybe a difference in proxy configuration.
Reporter | ||
Comment 2•27 days ago
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My connection works perfectly fine on all other programs except Firefox and Thunderbird.
It is no connection problem!
I tried with a hotspot from a Oneplus Open (T-Mobile Sim)
And also a hotspot from Samsung Galaxy S9 (1&1 Sim)
I also use the normal Windows defender and no special Antivirus or Firewall.
Comment 3•27 days ago
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AV typically block individual programs.
Reporter | ||
Comment 4•27 days ago
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But it works as soon as I Change from Hotspot to WiFi.
Antivitus doesn't Change and nothing.
And when i Turn WiFi Off and Change to Hotspot it stops again working.
So 100% no Antivirus Problem.
Comment 6•26 days ago
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One thing did come to mind: ipv4 vs ipv6. Search for ipv6 in about:config, and enable/disable depending on what the hotspot network may support.
Reporter | ||
Comment 7•26 days ago
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Thanks.
That acutally was the problem.
When I set it to disable IPV6 it works.
Same when I leave it enabled but set the APN from my phone
from: internet.v6.telekom
to: internet.telekom
But can you tell me what the problem is and why?
So is that because Thunderbird/ Firefox doesn't support IPV6?
And also why some websites like youtube and google work even on firefox with IPV6 enabled
but websites like ebay don't?
Or is it because of my provider?
But why then it works on Chrome?
Comment 8•25 days ago
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Difficult to say about the details. It can be some point in the network, or the actual server, or a translation layer in between that has an issue with ipv6.
Chrome may have another fail-over mechanism (when it notices ipv6 failed) that works better in your case.
Description
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