194305 - Sporadic <LDAP server search problem> in autocompletion

Status: RESOLVED INVALID

(MailNews Core :: LDAP Integration, defect)

Description

[Kevin Butler]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3b) Gecko/20030210
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3b) Gecko/20030210

I've set up an LDAP server, and I compose a new message. When attempting to auto
complete a recipient's name, I begin typing letters, pausing to see what the
LDAP search results are.  Sometimes, the LDAP search result returns with the
expected entries. Sometimes, it prints the message <LDAP server search problem>
in the dropdown list.  Other times, waiting for many seconds, nothing appears
from the LDAP search.



Reproducible: Always

Steps to Reproduce:
1. Set up LDAP server
2. Compose message
3. Start typing full name of recipient from the LDAP directory, wait for
autocomplete to return from search result
4. Continue typing one letter at a time, and waiting to see the results from the
directory

Actual Results:  
See details

Expected Results:  
Continued gradually narrowing the search results as more letters were entered.

This does not seem to occur in the Address Book search - I can repeatedly search
for partial names with no "LDAP server search problem" messages, and appear to
always get the expected results.

I'm connecting over a VPN, so there is a little more latency than on a LAN -
sometimes up to 250 ms, but latency from ping doesn't seem to correlate well
with the failures.

Putting a logging socket proxy in between Mozilla & the LDAP server, it looks
like Mozilla may be closing the connection, but I'm not sure if that is cause or
effect.  :-)

Reproduced with both 1.3a and 1.3b, I'm not sure about earlier versions.

Comment 1

[Greg Ubben]

Uses here are frequently encountering this problem too, using Mozilla 1.6 final:

    Mozilla/5.0 (X11; U; SunOS sun4u; en-US; rv:1.6) Gecko/20040224

This can get really annoying if you send a lot of email, and have to often
retype an address to make the autocomplete retry.

Comment 2

[Wayne Mery (:wsmwk)]

reporter and voters - does this match symptoms of bug 257743?

Comment 3

[Wayne Mery (:wsmwk)]

no responses or activity.
marking -> INVALID
anyone can reopen and provide new information

Comment 4

[Chris]

(In reply to comment #2)
> reporter and voters - does this match symptoms of bug 257743?
> 

Not completly, i.e. it may be related. In bug 257743 no error is reported but in this one, an LDAP error is shown. IMHO, this issue may be a consequence of bug 257743.