Open Bug 1945597 Opened 5 days ago Updated 1 day ago

Camera not detected any more

Categories

(Core :: WebRTC: Audio/Video, defect)

Firefox 134
Unspecified
Linux
defect

Tracking

()

UNCONFIRMED

People

(Reporter: jan.public, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:134.0) Gecko/20100101 Firefox/134.0

Steps to reproduce:

  1. Go to: https://jan-ivar.github.io/dummy/gum_picker_muted.html
  2. Select (tick in the box) the Camera option

Actual results:

The camera is not detected, nor am I asked to allow access to the camera.

Expected results:

I should see the option to use my build in BisonCam, NB Pro (5986:0536) camera.

I should be able to select the camera and see its output.

I tested this also on Chromium. On Chromium the camera works.

I think that this problem might have started after that I used an external webcam via USB.

This external USB Logitech camera (046d:08d8) is also not detected, and again, it works on Chromium.

I'm using Fedora 41.

The Bugbug bot thinks this bug should belong to the 'Core::WebRTC: Audio/Video' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → WebRTC: Audio/Video
Product: Firefox → Core

Thanks Jan, assuming you have no other camera attached, can you tell me the error code from https://jan-ivar.github.io/dummy/gum_video.html ?

If you could also run the Firefox profiler (using its "Media" profile) in the background while doing so, and uploading the link here that would give us logs.

I think that this problem might have started after that I used an external webcam via USB.

It sounds like this used to work? To rule out a Firefox regression are you able to confirm this now also happens with older versions of Firefox (pre-134)? If so, then it points to your system. Have you tried the normal things like restarting your computer?

Flags: needinfo?(jan.public)
OS: Unspecified → Linux

The camera used to work without problems in Jitsi and MS Teams. I'm not sure how to install an old Firefox version.

The error message is: NotAllowedError: The request is not allowed by the user agent or the platform in the current context.

I will try to do a Firefox profiler run. If I'm successful, I will add the details here.

Attached file Error on crash
Trying to profile makes Firefox crash:

Trying to profile makes Firefox crash: See attached file: Error on Crash.

Flags: needinfo?(jan.public)
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