1948526 - translations settings all languages are missing without options to add one.

Status: RESOLVED WORKSFORME

(Firefox :: Translations, defect)

Description

[Jan Válek]

Attachment: Translation settings.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0

Steps to reproduce:

Nothing special, I have installed Firefox few weeks ago and everything was ok. But now I cannot use Page translation. In settings if I go to general -> translations -> settings window with language setting for translation with 3 sections appear but all three subsections contains no language.

Actual results:

I cannot use translate feature that Firefox should have.

Expected results:

Have option to use Page translation feature

Comment 1

[Jan Válek]

Attachment: General settings.png

General language setting

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Firefox::Translations' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 3

[Negritas Sergiu, Desktop QA]

Hello! Thank you for submitting this issue I have tried to reproduce the issue on my end but unfortunately I wasn't able to with firefox 137.0a1(2025-02-27) on Ubuntu 22.04 and Windows 10.

Could you please answer the following questions in order to further investigate this issue?

1. Does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
2. Does this issue happen in the latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
3. Do you have any addons installed? If yes could you please list them?

Comment 4

[BugBot [:suhaib / :marco/ :calixte]]

Redirect a needinfo that is pending on an inactive user to the triage owner.
:gregtatum, since the bug has recent activity, could you have a look please?

For more information, please visit BugBot documentation.

Comment 5

[Greg Tatum [:gregtatum]]

I'm not sure what the exact error is given the steps to reproduce, as "I cannot use translate feature that Firefox should have." is not clear enough on what the issue is.