Open Bug 1954433 Opened 1 month ago Updated 13 days ago

www.simplehuman.com - "LIVE CHAT" button does not work with Strict ETP

Categories

(Web Compatibility :: Privacy: Site Reports, defect, P3)

Product:
Web Compatibility
Component:
Privacy: Site Reports
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(Webcompat Score:2, Webcompat Priority:P3)

Project Flags:
Webcompat Score 2
Webcompat Priority P3

People

(Reporter: ctanase, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:platform-bug, webcompat:site-report, webcompat:tracker-blocking, Whiteboard: [webcompat-source:web-bugs])

User Story

platform:windows,mac,linux,android
impact:feature-broken-minor
configuration:common
affects:all
branch:release
user-impact-score:10

Environment:
Operating system: Android 14/Windows 10
Firefox version: Firefox Mobile 136.0/138

Preconditions:

  • ETP set to Strict

Steps to reproduce:

  1. Go to https://www.simplehuman.com/pages/customer-service
  2. Click on "Stay here" if pop-up appears.
  3. Click on "LIVE CHAT" button.

Expected Behavior:
Chat window appears.

Actual Behavior:
Nothing happens.

Notes:

  • Reproduces only with Strict ETP in Normal
  • Reproduces with both Strict and Standard ETP in PBM (but not with ETP OFF)
  • Does not reproduce in chrome

Created from https://github.com/webcompat/web-bugs/issues/149824

The severity field is not set for this bug.
:dmehic, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(dmehic)
Severity: -- → S4
User Story: (updated)
Webcompat Priority: --- → P3
Webcompat Score: --- → 2
Flags: needinfo?(dmehic)
Keywords: webcompat:platform-bug
Priority: -- → P3
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