Open Bug 1954782 Opened 1 month ago Updated 13 days ago

thenorthface.co.uk - "Chat" button does not work with Strict ETP

Categories

(Web Compatibility :: Privacy: Site Reports, defect, P3)

Firefox 138
Desktop
Windows 10

Tracking

(Webcompat Score:4, Webcompat Priority:P3, firefox136 affected, firefox137 affected, firefox138 affected)

Webcompat Score 4
Webcompat Priority P3
Tracking Status
firefox136 --- affected
firefox137 --- affected
firefox138 --- affected

People

(Reporter: ctanase, Unassigned)

References

(Depends on 1 open bug, )

Details

(Keywords: webcompat:platform-bug, webcompat:site-report, webcompat:tracker-blocking, Whiteboard: [webcompat-source:product])

User Story

platform:windows,mac,linux,android
impact:feature-broken-minor
configuration:common
affects:all
branch:release
user-impact-score:50

Attachments

(1 file)

Attached image image.png

Environment:
Operating system: Mac/Windows 10
Firefox version: Firefox 134.0.2 (release)/136/138

Preconditions:

  • ETP set to STRICT
  • Clean profile

Steps to reproduce:

  1. Navigate to: https://www.thenorthface.co.uk/en-gb/help-section/contact-us
  2. Click on "Chat" button.

Expected Behavior:
Chat window appears.

Actual Behavior:
Nothing happens.

Notes:

  • Not reproducible with ETP STANDARD/turned OFF on Normal
  • Reproducible with both Strict and Standard ETP in Private (but not with ETP OFF)
  • Reproducible on the latest Nightly

Created from webcompat-user-report:410337db-dd5c-419c-92c0-2c7ca4966aef

Since nightly and release are affected, beta will likely be affected too.
For more information, please visit BugBot documentation.

The severity field is not set for this bug.
:dmehic, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(dmehic)
Severity: -- → S4
User Story: (updated)
Webcompat Priority: --- → P3
Webcompat Score: --- → 4
Flags: needinfo?(dmehic)
Priority: -- → P3
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