Closed Bug 1956787 Opened 1 month ago Closed 15 days ago

www.nowtv.it - Playing videos is not supported in Firefox

Categories

(Web Compatibility :: Site Reports, defect, P1)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(Webcompat Priority:P1, Webcompat Score:9)

Status:
RESOLVED WORKSFORME
Project Flags:
Webcompat Priority P1
Webcompat Score 9

People

(Reporter: rbucata, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:needs-contact, webcompat:needs-sitepatch, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs][webcompat:sightline])

User Story

platform:windows,mac,linux,android
impact:blocked
configuration:general
affects:all
branch:release
user-impact-score:2000

Environment:
Operating system: Windows 10
Firefox version: Firefox 136.0

Preconditions:
Valid subscription needed

Steps to reproduce:

  1. Navigate to: https://www.nowtv.it
  2. Perform account login
  3. Play a video and observe

Expected Behavior:
Video plays

Actual Behavior:
Browser unsupported

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in firefox-nightly, and firefox-release
  • Does not reproduce in chrome

Created from https://github.com/webcompat/web-bugs/issues/150348

QA does not have a valid account to test this, but we moved the issue based on the screenshot provided in the Github report.

Whiteboard: [webcompat-source:web-bugs] → [webcompat-source:web-bugs][webcompat:sightline]
Webcompat Score: --- → 1
Severity: -- → S2
User Story: (updated)
Webcompat Priority: --- → P1
Webcompat Score: 1 → 10
Depends on: firefox-not-supported
Keywords: webcompat:needs-contact, webcompat:needs-sitepatch
Priority: -- → P1
Webcompat Score: 10 → 9

(In reply to Raul Bucata from comment #0)

Environment:
Operating system: Windows 10
Firefox version: Firefox 136.0

I had a friend try to reproduce this. It seems to work fine on nightly 139.0a1 (2025-04-02) (aarch64), as videos play as expected.

Just had the same fried check on Windows 11, Firefox release 137.0. Videos play as expected.

Closwing as worksforme based on the previous comments, we didn't get a new report about this.

Status: NEW → RESOLVED
Closed: 15 days ago
Resolution: --- → WORKSFORME
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