1959014 - Composed email must be saved as a draft before it can be sent.

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[Bill Appledorf]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36

Steps to reproduce:

Compose an email. Take 5 minutes or so to finish composing the email.
Hit send. The animated "sending" popup comes up and looks fine, but the send process never completes. Hit cancel. Save the email as a draft.
Open the drafts folder, open the email, hit send, and it sends perfectly.

Actual results:

The email send process does not complete if the email being composed has been open for more than a few minutes. Cancelling the send, saving the email as a draft, then opening the Drafts folder and sending the draft adds three extra steps but achieves the goal of sending the email,

Expected results:

Until recently, composing an email and hitting send always succeeded in sending the email, irrespective of how long the email took to compose.

Comment 1

[Magnus Melin [:mkmelin]]

For support please refer to https://support.mozilla.org/en-US/questions/new/thunderbird
I'd assume it's just some networking issue (or AV/firewall) or slow server.

Comment 2

[Bill Appledorf]

Thank you Magnus. I opened a ticket wit my provider.

Comment 3

[Bill Appledorf]

with, not wit