Closed Bug 1960855 Opened 1 month ago Closed 1 month ago

Mozilla update to 135.0.0.1 fails when other instance active

Categories

(Toolkit :: Application Update, defect)

Firefox 135
defect

Tracking

()

RESOLVED DUPLICATE of bug 1941931

People

(Reporter: billlalonde, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0

Steps to reproduce:

Downloaded version 135.0.01
Clicked on Help and selected "Restart to update Firefox"

Actual results:

Update did not work - did not observe error messages

After I stopped another instance of Firefox (different profile) and tried again, the update worked.

Expected results:

Update should have worked

See closed Bug 1949539 for updates after closed

Update still fails on latest update but cannot collect requested doc - what is actually happening is that Firefox is actually restarted but update does not happen and "Help/About Firefox" remains with "Restart to Update Firefox" message. When other instance of Firefox is stopped, then update succeeds.

This sounds like a variant of Bug 1941931 - certainly stopping Firefox and restarting it would allow the update to work in my case

Thanks for filing a bug. You do seem to have correctly identified that this is almost certainly Bug 1941931. I will dup it to that one.

Status: UNCONFIRMED → RESOLVED
Closed: 1 month ago
Duplicate of bug: 1941931
Resolution: --- → DUPLICATE
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