196176 - msn.com - Service and Repair page blocks Mozilla Mac userAgent

Status: VERIFIED FIXED

(Tech Evangelism Graveyard :: English US, defect, P2)

Description

[Frankie]

Attempting to access this page instead redirects Mozilla to
http://autos.msn.com/everyday/unsupported.aspx with the message: " Feature
Unavailable	
  	This feature of MSN Autos is unavailable via this Web browser. "

Comment 1

[Susie Wyshak]

Starting at http://autos.msn.com, I am able to get to this page by clicking
Service and Repair.

Tested with Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3a) Gecko/20021212

I am also able to get to it with Netscape 7.

Using Mozilla I was able to search for a repair location also.

Marking invalid. Please add further details if you wish such as your build ua
string.

Comment 2

[Frankie]

Both Mozilla 2003030611 OSX and Camino 0.7 are sent to the Unsupported page. I
allowed all MSN cookies just to be sure.

Comment 3

[Bob Clary [:bc] (inactive)]

wfm in ns 7.02 and mozilla 1.4a 20030307 on win2k. changing the ua in ns 7.02 to
Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-US; rv:1.2.1) Gecko/20021130 gets me
to the unsupported foo.

Yay Frankie!

Comment 4

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 5

[RafG]

Fixed?  At least, this seems to work for me with Mozilla 1.6.

Comment 6

[Frankie]

RafG, are you using MacOS? The page also blocks Mac Netscape 7 and Safari.

p.s: "Mozilla/5.0 (Mac Gecko)" is blocked, but "Mozilla/5.0 (MSIE sucks; use
Mozilla Mac Gecko instead; Macintosh OS X rules)" is not.

Comment 7

[RafG]

Okay, I'm an idiot.  I was NOT using MacOS and somehow seem to have missed that
this bug was Mac-only.  Apologies for the useless comment.

Comment 8

[Chris Lawson (gone)]

It wouldn't surprise me in the least if this was still a problem, but the URL given is 404. Anyone have a new link for it? I couldn't find anything in a few minutes of digging around.

Comment 9

[Frankie]

autos.msn.com has been completely redesigned, problem cannot be reproduced.

Comment 10

[Chris Lawson (gone)]

Verified. If anyone has further issues with this site, please open a new bug.