Open Bug 1962359 Opened 28 days ago Updated 1 day ago

Some messages stored in folders do not display the message body when selected.

Categories

(Thunderbird :: Mail Window Front End, defect)

Thunderbird 137
defect

Tracking

(thunderbird_esr128 unaffected)

UNCONFIRMED
Tracking Status
thunderbird_esr128 --- unaffected

People

(Reporter: yamanexi, Unassigned)

Details

(Keywords: regression, regressionwindow-wanted)

Attachments

(2 files)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36 Edg/135.0.0.0

Steps to reproduce:

1.Use Thunderbird 128.9.2esr and organize some emails into folders manually or via filters.

2.Upgrade to Thunderbird 137.0.2.

3.Open a folder and click on a message's subject.

4.Observe that the message body does not display in some cases.

Actual results:

Only the subject is shown, but the body remains blank for certain emails.

Expected results:

The message body should display when selecting an email.

Attached image 2025-04-24 181511.png

Would you be able to save and attach an eml file for one of the emails that won't display?

Perhaps bug 1960372? Try v138 when that's out on Tuesday.

And you could try v138beta right now to see if it works as well.

(In reply to Magnus Melin [:mkmelin] from comment #3)

Perhaps bug 1960372? Try v138 when that's out on Tuesday.

Thank you very much.
My English might be a little strange since I’m using a translator.

Currently, I've reverted to version 128.9.2 from a backup,
but I’ll wait for the latest version to be released.

(In reply to Corey Bryant from comment #2)

Would you be able to save and attach an eml file for one of the emails that won't display?

If I remember correctly, exporting didn’t work.

V138 stable is out. Can you check if it works properly there?

yamanexi: how is v138?

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