1962824 - Perma sel-nightly selenium.common.exceptions.TimeoutException: Message:

Status: RESOLVED FIXED

(Firefox Build System :: Third Party Packaging, defect, P5)

Description

[Treeherder Bug Filer]

Filed by: agoloman [at] mozilla.com
Parsed log: https://treeherder.mozilla.org/logviewer?job_id=505551946&repo=mozilla-central
Full log: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/YhqZJDqaQg6CwmA8yFOfGw/runs/0/artifacts/public/logs/live_backing.log

---

[task 2025-04-26T00:50:05.663Z] Traceback (most recent call last):
[task 2025-04-26T00:50:05.663Z]   File "/task_174562820661392/fetches/basic_tests.py", line 148, in __init__
[task 2025-04-26T00:50:05.663Z]     rv = getattr(self, m)(expectations)
[task 2025-04-26T00:50:05.663Z]   File "/task_174562820661392/fetches/qa_tests.py", line 192, in test_h264_mov
[task 2025-04-26T00:50:05.663Z]     self._test_audio_video_playback(
[task 2025-04-26T00:50:05.663Z]   File "/task_174562820661392/fetches/qa_tests.py", line 153, in _test_audio_video_playback
[task 2025-04-26T00:50:05.663Z]     self._test_audio_playback(
[task 2025-04-26T00:50:05.663Z]   File "/task_174562820661392/fetches/qa_tests.py", line 61, in _test_audio_playback
[task 2025-04-26T00:50:05.663Z]     self._wait.until(lambda d: type(video.get_property("duration")) is float)
[task 2025-04-26T00:50:05.663Z]   File "/home/task_174562820661392/.local/lib/python3.10/site-packages/selenium/webdriver/support/wait.py", line 95, in until
[task 2025-04-26T00:50:05.663Z]     raise TimeoutException(message, screen, stacktrace)
[task 2025-04-26T00:50:05.664Z] selenium.common.exceptions.TimeoutException: Message: 
[task 2025-04-26T00:50:05.664Z] 
[task 2025-04-26T00:50:05.664Z] 
[task 2025-04-26T00:50:05.664Z] During handling of the above exception, another exception occurred:
[task 2025-04-26T00:50:05.664Z] 
[task 2025-04-26T00:50:05.664Z] Traceback (most recent call last):
[task 2025-04-26T00:50:05.664Z]   File "/task_174562820661392/fetches/basic_tests.py", line 168, in __init__
[task 2025-04-26T00:50:05.664Z]     self.save_screenshot(
[task 2025-04-26T00:50:05.664Z]   File "/task_174562820661392/fetches/basic_tests.py", line 217, in save_screenshot
[task 2025-04-26T00:50:05.664Z]     self._driver.save_screenshot(final_name)
[task 2025-04-26T00:50:05.664Z]   File "/home/task_174562820661392/.local/lib/python3.10/site-packages/selenium/webdriver/remote/webdriver.py", line 825, in save_screenshot
[task 2025-04-26T00:50:05.664Z]     return self.get_screenshot_as_file(filename)
[task 2025-04-26T00:50:05.664Z]   File "/home/task_174562820661392/.local/lib/python3.10/site-packages/selenium/webdriver/remote/webdriver.py", line 801, in get_screenshot_as_file
[task 2025-04-26T00:50:05.665Z]     png = self.get_screenshot_as_png()
[task 2025-04-26T00:50:05.665Z]   File "/home/task_174562820661392/.local/lib/python3.10/site-packages/selenium/webdriver/remote/webdriver.py", line 835, in get_screenshot_as_png
[task 2025-04-26T00:50:05.665Z]     return b64decode(self.get_screenshot_as_base64().encode("ascii"))
[task 2025-04-26T00:50:05.665Z]   File "/home/task_174562820661392/.local/lib/python3.10/site-packages/selenium/webdriver/remote/webdriver.py", line 846, in get_screenshot_as_base64
[task 2025-04-26T00:50:05.665Z]     return self.execute(Command.SCREENSHOT)["value"]
[task 2025-04-26T00:50:05.665Z]   File "/home/task_174562820661392/.local/lib/python3.10/site-packages/selenium/webdriver/remote/webdriver.py", line 344, in execute
[task 2025-04-26T00:50:05.665Z]     self.error_handler.check_response(response)
[task 2025-04-26T00:50:05.665Z]   File "/home/task_174562820661392/.local/lib/python3.10/site-packages/selenium/webdriver/remote/errorhandler.py", line 229, in check_response
[task 2025-04-26T00:50:05.665Z]     raise exception_class(message, screen, stacktrace)
[task 2025-04-26T00:50:05.665Z] selenium.common.exceptions.WebDriverException: Message: SecurityError: Permission denied to access property "pageXOffset" on cross-origin object
[task 2025-04-26T00:50:05.665Z] Stacktrace:
[task 2025-04-26T00:50:05.665Z] @undefined:0:0
[task 2025-04-26T00:50:05.665Z] 
[task 2025-04-26T00:50:05.665Z] 
[task 2025-04-26T00:50:05.665Z] During handling of the above exception, another exception occurred:
[task 2025-04-26T00:50:05.665Z] 
[task 2025-04-26T00:50:05.665Z] Traceback (most recent call last):
[task 2025-04-26T00:50:05.665Z]   File "/task_174562820661392/fetches/qa_tests.py", line 928, in <module>
[task 2025-04-26T00:50:05.666Z]     QATests()
[task 2025-04-26T00:50:05.666Z]   File "/task_174562820661392/fetches/qa_tests.py", line 25, in __init__
[task 2025-04-26T00:50:05.666Z]     super(QATests, self).__init__(
[task 2025-04-26T00:50:05.666Z]   File "/task_174562820661392/fetches/basic_tests.py", line 188, in __init__
[task 2025-04-26T00:50:05.666Z]     self._driver.switch_to.window(tab)
[task 2025-04-26T00:50:05.666Z]   File "/home/task_174562820661392/.local/lib/python3.10/site-packages/selenium/webdriver/remote/switch_to.py", line 133, in window
[task 2025-04-26T00:50:05.666Z]     self._w3c_window(window_name)
[task 2025-04-26T00:50:05.666Z]   File "/home/task_174562820661392/.local/lib/python3.10/site-packages/selenium/webdriver/remote/switch_to.py", line 141, in _w3c_window
[task 2025-04-26T00:50:05.666Z]     send_handle(window_name)
[task 2025-04-26T00:50:05.666Z]   File "/home/task_174562820661392/.local/lib/python3.10/site-packages/selenium/webdriver/remote/switch_to.py", line 137, in send_handle
[task 2025-04-26T00:50:05.666Z]     self._driver.execute(Command.SWITCH_TO_WINDOW, {"handle": h})
[task 2025-04-26T00:50:05.666Z]   File "/home/task_174562820661392/.local/lib/python3.10/site-packages/selenium/webdriver/remote/webdriver.py", line 344, in execute
[task 2025-04-26T00:50:05.666Z]     self.error_handler.check_response(response)
[task 2025-04-26T00:50:05.666Z]   File "/home/task_174562820661392/.local/lib/python3.10/site-packages/selenium/webdriver/remote/errorhandler.py", line 229, in check_response
[task 2025-04-26T00:50:05.667Z]     raise exception_class(message, screen, stacktrace)
[task 2025-04-26T00:50:05.667Z] selenium.common.exceptions.NoSuchWindowException: Message: Unable to locate window: 04037cdc-6eb5-42ee-a444-f38fd0ea0053
[task 2025-04-26T00:50:05.667Z] Stacktrace:
[task 2025-04-26T00:50:05.667Z] RemoteError@chrome://remote/content/shared/RemoteError.sys.mjs:8:8
[task 2025-04-26T00:50:05.667Z] WebDriverError@chrome://remote/content/shared/webdriver/Errors.sys.mjs:199:5
[task 2025-04-26T00:50:05.667Z] NoSuchWindowError@chrome://remote/content/shared/webdriver/Errors.sys.mjs:747:5
[task 2025-04-26T00:50:05.667Z] GeckoDriver.prototype.switchToWindow@chrome://remote/content/marionette/driver.sys.mjs:1431:11
[task 2025-04-26T00:50:05.667Z] despatch@chrome://remote/content/marionette/server.sys.mjs:318:40
[task 2025-04-26T00:50:05.667Z] execute@chrome://remote/content/marionette/server.sys.mjs:289:16
[task 2025-04-26T00:50:05.667Z] onPacket/<@chrome://remote/content/marionette/server.sys.mjs:262:20
[task 2025-04-26T00:50:05.667Z] onPacket@chrome://remote/content/marionette/server.sys.mjs:263:9
[task 2025-04-26T00:50:05.667Z] _onJSONObjectReady/<@chrome://remote/content/marionette/transport.sys.mjs:494:20
[task 2025-04-26T00:50:05.667Z] 
[taskcluster 2025-04-26T00:50:05.726Z]    Exit Code: 1
[taskcluster 2025-04-26T00:50:05.726Z]    User Time: 14.041268s
[taskcluster 2025-04-26T00:50:05.726Z]  Kernel Time: 5.320081s
[taskcluster 2025-04-26T00:50:05.726Z]    Wall Time: 5m12.799532495s
[taskcluster 2025-04-26T00:50:05.726Z]       Result: FAILED
[taskcluster 2025-04-26T00:50:05.726Z] === Task Finished ===
[taskcluster 2025-04-26T00:50:05.726Z] Task Duration: 5m12.800819652s
[taskcluster 2025-04-26T00:50:05.824Z] Uploading artifact public/build/reference_rendering_test_custom_fonts_ref_2204.png from file /task_174562820661392/builds/worker/artifacts/reference_rendering_test_custom_fonts_ref_2204.png with content encoding "identity", mime type "image/png" and expiry 2025-07-25T00:05:00.331Z
[taskcluster 2025-04-26T00:50:05.826Z] Uploading artifact public/build/differences_test_custom_fonts_ref_2204.png from file /task_174562820661392/builds/worker/artifacts/differences_test_custom_fonts_ref_2204.png with content encoding "identity", mime type "image/png" and expiry 2025-07-25T00:05:00.331Z
[taskcluster 2025-04-26T00:50:05.828Z] Uploading artifact public/build/current_rendering_test_custom_fonts_ref_2204.png from file /task_174562820661392/builds/worker/artifacts/current_rendering_test_custom_fonts_ref_2204.png with content encoding "identity", mime type "image/png" and expiry 2025-07-25T00:05:00.331Z
[taskcluster 2025-04-26T00:50:06.003Z] Uploading artifact public/build/geckodriver.log from file /task_174562820661392/builds/worker/artifacts/geckodriver.log with content encoding "gzip", mime type "text/plain" and expiry 2025-07-25T00:05:00.331Z
[taskcluster 2025-04-26T00:50:06.248Z] Uploading link artifact public/logs/live.log to artifact public/logs/live_backing.log with expiry 2025-07-25T00:05:00.331Z
[taskcluster:error] exit status 1

Comment 1

[:gerard-majax]

Not reproducing locally and nothing obvious in the log. I worry we're getting banned :(

Comment 2

[Intermittent Failures Robot]

21 failures were associated with this bug in the last 7 days.

Repository breakdown:

• mozilla-central: 21

Table

	no_variant
linux64-snap--/debug	13
linux64-snap--/opt	8

For more details, see:

https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1962824&startday=2025-04-21&endday=2025-04-27&tree=all

Comment 3

[:gerard-majax]

Attachment: Bug 1962824 - Change h264 video for Snap selenium test r?benchatt!

Comment 5

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/integration/autoland/rev/f86e96a5ac23
Change h264 video for Snap selenium test r=benchatt

Comment 6

[pstanciu]

https://hg.mozilla.org/mozilla-central/rev/f86e96a5ac23

Comment 7

[:gerard-majax]

Can you share failures?

Comment 8

[:gerard-majax]

This may get fixed? https://treeherder.mozilla.org/jobs?repo=try&revision=46bd366456466a3fc882488e52e38f98967d58c7

Comment 9

[agoloman]

(In reply to :gerard-majax from comment #7)

Can you share failures?

Here

Comment 10

[Intermittent Failures Robot]

27 failures were associated with this bug in the last 7 days.
This is the #45 most frequent failure this week.

Repository breakdown:

• mozilla-central: 27

Table

	no_variant
linux64-snap--/opt	15
linux64-snap--/debug	12

For more details, see:

https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1962824&startday=2025-04-28&endday=2025-05-04&tree=all

Comment 11

[:gerard-majax]

i can now reproduce locally but other people dont reproduce, until they updated the snap. Revision 6045 was good, at least 6114 is bad.

Comment 12

[:gerard-majax]

from the build:

[task 2025-05-03T00:44:46.389Z] - library: usr/lib/x86_64-linux-gnu/libavcodec.so.60.31.102: missing dependency 'libSvtAv1Enc.so.1'. (provided by 'libsvtav1enc1d1') (https://snapcraft.io/docs/linters-library)
[task 2025-05-03T00:44:46.389Z] - library: usr/lib/x86_64-linux-gnu/libavcodec.so.60.31.102: missing dependency 'libhwy.so.1'. (provided by 'libhwy1t64') (https://snapcraft.io/docs/linters-library)
[task 2025-05-03T00:44:46.389Z] - library: usr/lib/x86_64-linux-gnu/libavcodec.so.60.31.102: missing dependency 'libjxl.so.0.7'. (provided by 'libjxl0.7') (https://snapcraft.io/docs/linters-library)
[task 2025-05-03T00:44:46.389Z] - library: usr/lib/x86_64-linux-gnu/libavcodec.so.60.31.102: missing dependency 'libjxl_threads.so.0.7'. (provided by 'libjxl0.7') (https://snapcraft.io/docs/linters-library)
[task 2025-05-03T00:44:46.389Z] - library: usr/lib/x86_64-linux-gnu/libavcodec.so.60.31.102: missing dependency 'librav1e.so.0'. (provided by 'librav1e0') (https://snapcraft.io/docs/linters-library)

very much looks like bug 1921018

Comment 13

[:gerard-majax]

https://treeherder.mozilla.org/jobs?repo=try&selectedTaskRun=GAX5PHNjRnuCihxCCezYtA.0&revision=f4141c804496240dc2673cd8fef24f9faeb41149

Comment 14

[:gerard-majax]

Attachment: GitHub Pull Request

Comment 15

[:gerard-majax]

The PR was merged upstream and comment 13 links to a green try with it being used

Comment 16

[BugBot [:suhaib / :marco/ :calixte]]

Set release status flags based on info from the regressing bug 1854654

Comment 17

[:gerard-majax]

And confirmed fixed by cron https://treeherder.mozilla.org/jobs?repo=mozilla-central&searchStr=snap-upstream&revision=a6117fd7a8ce0ad6b6d5313d7d7b2abd83a57f95

Comment 18

[Donal Meehan [:dmeehan]]

:gerard-majax does this need an uplift to beta? The corn mentions nightly only but double checking

Comment 19

[:gerard-majax]

No it a packaging level issue on core24 based builds and only nightly defaults to that, and the regression was triggered by cross compilation changes we only have on nightly branch as well