196364 - Unable to install nightly build

Status: RESOLVED WORKSFORME

Description

[steve kuziel]

User-Agent:       Mozilla/4.78 [en] (Win98; U)
Build Identifier: 1.4.0.2003030708

When attempting to install nightly build 1.4.0.2003030708, I receive the
following message:
"Mozilla has caused an error in XPCOM.DLL".

Installing over a previous nightly build. 

I re-installed 1.3 and it is working fine.

Reproducible: Always

Steps to Reproduce:
1.Run the install of nightly build 1.4.0.2003030708
2.
3.

Actual Results:  
INstall appears to be running fine until Mozilla attempts to start.

Expected Results:  
Open the browser.

Comment 1

[Chris Lyon]

Steve, never install over an existing build.

Please try completely uninstalling the previous build, and start with a new profile.

Comment 2

[steve kuziel]

I un-installed, re-booted and installed the new build.
When I attempt to start the browser with the new profile, I get the following:

Runtime error!
Program C:/progrem files/mozilla.org/mozilla/mozilla.exe
R6025
-pure virtual function call

Thanks,
Steve K. 

Comment 3

[Chris Lyon]

Do you have any 3rd-party extensions installed?  
After uninstalling, did you delete the entire Mozilla directory?

Comment 4

[steve kuziel]

I was able to get the nightly build (1.4.0.2003030708).  Even though I backed
up/exported mail, settings, address book and bookmarks, I am unable to restore
any of the mail settings.  The bookmarks restored with no problem, but all
address book items have to be manually re-keyed.  I cannot get any of the mail
to restore.  Consider the bug closed, but please post your thoughts on what
should have been done to preserve the mail and folders.

Thanks.