Unable to install nightly build

RESOLVED WORKSFORME

Status

SeaMonkey
General
RESOLVED WORKSFORME
15 years ago
13 years ago

People

(Reporter: steve kuziel, Assigned: asa)

Tracking

Trunk
x86
Windows 98

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

15 years ago
User-Agent:       Mozilla/4.78 [en] (Win98; U)
Build Identifier: 1.4.0.2003030708

When attempting to install nightly build 1.4.0.2003030708, I receive the
following message:
"Mozilla has caused an error in XPCOM.DLL".

Installing over a previous nightly build. 

I re-installed 1.3 and it is working fine.

Reproducible: Always

Steps to Reproduce:
1.Run the install of nightly build 1.4.0.2003030708
2.
3.

Actual Results:  
INstall appears to be running fine until Mozilla attempts to start.

Expected Results:  
Open the browser.

Comment 1

15 years ago
Steve, never install over an existing build.

Please try completely uninstalling the previous build, and start with a new profile.
(Reporter)

Comment 2

15 years ago
I un-installed, re-booted and installed the new build.
When I attempt to start the browser with the new profile, I get the following:

Runtime error!
Program C:/progrem files/mozilla.org/mozilla/mozilla.exe
R6025
-pure virtual function call

Thanks,
Steve K. 

Comment 3

15 years ago
Do you have any 3rd-party extensions installed?  
After uninstalling, did you delete the entire Mozilla directory?
(Reporter)

Comment 4

15 years ago
I was able to get the nightly build (1.4.0.2003030708).  Even though I backed
up/exported mail, settings, address book and bookmarks, I am unable to restore
any of the mail settings.  The bookmarks restored with no problem, but all
address book items have to be manually re-keyed.  I cannot get any of the mail
to restore.  Consider the bug closed, but please post your thoughts on what
should have been done to preserve the mail and folders.

Thanks.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → WORKSFORME
Product: Browser → Seamonkey
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