1963881 - macOS: with mail.biff.show_alert true any notification of new emails results in thunderbird hangs and a white square spot in the top left of the screen shows up.

Status: UNCONFIRMED

(Thunderbird :: Mail Window Front End, defect)

Description

[Marco]

Attachment: White square spot.jpeg

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36

Steps to reproduce:

On macOS Sequoia 15.04.1

Actual results:

When
mail.biff.show_alert has value true at any notification of new emails thunderbird closed and a white square spot in the top left of the screen shows up. I need to close TB and restard.

When the value is false the problem do not show up, but not notification appears

Expected results:

I follow those instruction with no positive resoult
https://support.mozilla.org/en-US/questions/1489277

Comment 1

[Magnus Melin [:mkmelin]]

Please provide the crash id. https://support.mozilla.org/en-US/kb/thunderbird-crashes

Comment 2

[Eckard Berberich]

(In reply to Marco from comment #0)

I need to close TB and restard.

Does Thunderbird "freeze" (get unresponsive) so that you have to force-quit the application via the  menu?
As I told you in the linked SUMO page this behaviour would not be considered as a "crash".
When this happens do you see the "spinning wheel" or "beach-ball" ? Did you survey the memory consumption in Activity Monitor?
Did you try Thunderbird's "troubleshoot mode" or did you test Thunderbird in a new profile as I suggested in your SUMO question?

Comment 3

[Wayne Mery (:wsmwk)]

I've had notifications enabled in 138 beta on a Mac and not seen this issue.

Comment 4

[Alex Schmitz]

I cannot reproduce this in 128 or daily. Have tried with window ope, minimized and closed none reproduce.