196471 - Mozilla crashes on launch/startup every time

Status: RESOLVED DUPLICATE of bug 202619

(Core Graveyard :: Plug-ins, defect)

Description

[Jordan Carder]

User-Agent:       Mozilla/4.0 (compatible; MSIE 5.12; Mac_PowerPC)
Build Identifier: 

Camino crashes about 5-10 seconds after launching.  I trashed all prefs 
and reinstalled with no change.  The window shows, I can click a button 
and it changes color, but nothing can alter Camino's crash course.  
Several TalkBack reports have been sent.

Reproducible: Always

Steps to Reproduce:
1.Launch Camino
2.Wait
3.Cry

Actual Results:  
Camino crashed

Expected Results:  
Camino should have launched normally and allowed me to browse the 
web.

My Machine is a Power Mac 9500, 180MHz 604e, with 128MB of RAM and 
a little under 30 gigs of storage on one Maxtor ATA/66 drive, connected to 
an ACARD AEC-6260M PCI ATA-66 controller.  OS is 10.1, rev. 5G64.  I'd 
like to thank Ryan Rempel, and Other World Computing, for their utility 
XPostFacto, which allowed my to install OS X on my Mac.  That's all!

Comment 1

[Jordan Carder]

Chimera 0.6 works just fine on the identical setup.

- Jordan

Comment 2

[Chris Petersen]

Reporter, which build is it that you are having this problem ?

Comment 3

[Jordan Carder]

Finder Get Info reports Camino 0.7.0, created Thursday, March 6, 2003, at 
6:33 P.M.  I don't know how to get any more specifics, since I can't actually 
use the program.

Comment 4

[Chris Petersen]

Both the milestone build:

ftp://ftp.mozilla.org/pub/camino/releases/Camino-0.7.dmg.gz

and the nightly builds work for me on start up:

ftp://ftp.mozilla.org/pub/camino/nightly/2003-03-09-07

Comment 5

[Jordan Carder]

something had to change between 0.6 and 0.7 which caused this...I just 
updated to 10.1.5, build 5S60b, and the problem remains.  I'll grab a 
nightly build when I have a chance and report back.

Comment 6

[Greg K.]

Jordan, please provide a representative TalkBack report ID.

Comment 7

[S Woodside]

downgrading from blocker to critical until we get more reports of this.

Comment 8

[Jordan Carder]

Talkback ID's:
TB189132M
TB191055K
TB196694M

Comment 9

[Lorin Rivers]

I get an error message "The Operation Could not be completed
An Unexpected error occurred (error code 1000)"
Instantly when trying to launch the 20030316 build.

Comment 10

[Lorin Rivers]

I should add that the 0.7 build works fine, as did the build prior to 20030316
(I think)

Comment 11

[Dave Lentz]

I also get this.  The final 0.70 from the 1.0.1 branch worked fine.  Every
nightly build I've tried since then (I initially waited for a week of so to let
the smoke clear before attempting NB's based on the new branch) ends immediately
-- no crash, no dump, only info is the small window displaying:

"The Operation Could not be completed
An Unexpected error occurred (error code 1000)"

It appears to not get far enough to initiate any kind of Talkback.

Comment 12

[Jordan Carder]

TB206950Y - most recent ID

I don't get an error #, just unexpectedly quit.

Comment 13

[Mike Pinkerton (not reading bugmail)]

does this still happen?

Comment 14

[Chris F Carroll]

Yes it does still happen. I just updated from 10.1 to 10.2 and it still still
happens.
I tried the nightly build the day after Comment #13 and it still happens.

Comment 15

[Jordan Carder]

Camino 0.7 works as intended on my Sawtooth G4 running 10.2.  The 9500 got 
parted out.




Sorry I can't help you troubleshoot this further.  Fortunately, it looks like 
there's some other users who can.




Jordan

Comment 16

[Mike Pinkerton (not reading bugmail)]

i'm having issues getting to the talkback server. can you go into the console
app and turn on crash reporter (in the preferences) and then the next time
camino crashes, you'll get a log from the console. please attach that log here
so i can see where it's crashing.

thanks!

Comment 17

[Mike Pinkerton (not reading bugmail)]

stack from chris:

            Thread 0 Crashed:
             #0   0x0064d0a8 in nsPluginFile::FreePluginInfo(nsPluginInfo&)
             #1   0x00390f20 in nsPluginHostImpl::ScanPluginsDirectory(nsIFile*,
nsIComponentManager*, int, int*, int)
             #2   0x003911b4 in
nsPluginHostImpl::ScanPluginsDirectoryList(nsISimpleEnumerator*,
nsIComponentManager*, int, int*, int)
             #3   0x003914b0 in nsPluginHostImpl::FindPlugins(int, int*)
             #4   0x0039126c in nsPluginHostImpl::LoadPlugins()
             #5   0x00390204 in nsPluginHostImpl::GetPluginFactory(char const*,
nsIPlugin**)
             #6   0x00195964 in nsJVMManager::StartupJVM()
             #7   0x00196084 in nsJVMManager::MaybeStartupLiveConnect()
             #8   0x00791fd0 in nsJVMManager::StartupLiveConnect(JSRuntime*, int&)
             #9   0x0007da04 in nsJSEnvironment::Init()
             #10  0x0007dc5c in NS_CreateScriptContext(nsIScriptGlobalObject*,
nsIScriptContext**)
             #11  0x0045d970 in nsDocShell::EnsureScriptEnvironment()
             #12  0x00111a48 in nsWebShell::GetInterface(nsID const&, void**)
             #13  0x05077704 in nsGetInterface::operator()(nsID const&, void**)
const
             #14  0x05075d64 in
nsCOMPtr_base::assign_from_helper(nsCOMPtr_helper const&, nsID const&)
             #15  0x000740c8 in nsWebBrowser::GetContentDOMWindow(nsIDOMWindow**)
             #16  0x00075c98 in nsWebBrowser::Create()
             #17  0x00017b14 in -[CHBrowserView initWithFrame:]

Comment 18

[Chris F Carroll]

I've realised now that no recent Mozilla builds at all work on my machine.
Since I was using Camino at the time, my builds of Mozilla and Netscape were older, and they 
worked.
So:
Mozilla 1.3 alpha (december 2002) works.
Netscape 7.01 (November 2002) works
The most recent builds of both crash on startup.
Camino fails since at least Chimera 0.6.0 2003-03-04, but I'm darned sure that back in March I 
was successfully using Camino 0.6.0, so maybe this is all a red herring.

Comment 19

[Chris F Carroll]

Mea Culpa. 
Well, not me exactly, but the errant plugin in my case was Omnis Studio
webclient.plugin of April 22 this year.
Removing it, Camino now launches fine.
Thanks,
Chris

Comment 20

[Mike Pinkerton (not reading bugmail)]

for starters, this is a mozilla bug if anything. however, can someone try to
contact omnigroup about this plugin?

Comment 21

[Mike Pinkerton (not reading bugmail)]

peterl: this affects both camino and mozilla. not sure if it's omni's issue or not

Comment 22

[Simon Fraser [no longer active]]

*** This bug has been marked as a duplicate of 202619 ***