196924 - unable to create folder to import mail into

Status: RESOLVED DUPLICATE of bug 142537

(MailNews Core :: Import, defect)

Description

[ahzhun2000]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3b) Gecko/20030210
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3b) Gecko/20030210

1. try doing a mail import from communicator 4.x, it'll complain that it can't
find profile.
2. try doing another mail import from outlook express, complains "unable to
create folder to import mail into". *i'm running win2k with sp3, using an admin
account*
3. back button doesn't respond when pressed...


Reproducible: Always

Steps to Reproduce:
1. at the mail window: menu => tools
2. click on import...
3. follow instructions described in details above...

Actual Results:  
it gives you an error msg (refer to details above) and the back button doesn't
work, forcing you to click "finish"

Comment 1

[Matthias Versen [:Matti]]

for 1) Do you have NS4.7x installed ?

Comment 2

[Ninoschka Baca]

- How much disk space is available on your system?
- What happens in a new profile?

Comment 3

[ahzhun2000]

> for 1) Do you have NS4.7x installed ?
no i don't...

> How much disk space is available on your system?
more than enough, that's for sure. (> 20GB)

> What happens in a new profile?
have not tried...

i found a 'work-around' which is very related to what Matti asked. this 'bug'
appears when i didn't officially install NS4.7x (i just copy the old NS
directory into the "program files" directory, i know i know). i tried installing
mozilla 1.2x and still got the same problem. finally, i launched NS4.7x, i can
still see my mail, etc, probably after launching NS4.7x(not properly installed,
just copied over) windows thinks that i'm now have a new browser, register it. i
later install mozilla 1.3b again and it finds it automatically, but i'm still
not sure if it'll import mail manually...

Comment 4

[Matthias Versen [:Matti]]

Mozilla can impo9r4t NS4.7x profiles only if you have installed it. 
(Dunno about Mail Import)

Comment 5

[Daniel Wang]

1) is bug 63389
2) is bug 142537
3) is duplicate of some bug

please limit one bug to each report

*** This bug has been marked as a duplicate of 142537 ***