197394 - uninstall 1.2.1 then install 1.3 then palm desktop lost users info

Status: VERIFIED DUPLICATE of bug 182423

(SeaMonkey :: Build Config, defect)

Description

[Andy Heath]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3) Gecko/20030312
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3) Gecko/20030312

was using moz 1.2.1 for browsing (not mail), ns 7.0 for mail, palm and palm
desktop (not for syncing with Ns or Moz).  Uninstalled Moz 1.2.1 in
preparation to install  Moz 1.3.  Uninstall hung so stopped by shutdown.
*May* have used palmdesktop before uninstall.  Installed 1.3.  Now palm desktop
has lost info about users (startup asks for user, attempts to create user give
can't find USERS.DAT. Suspect uninstall nobbled a needed registry entry for
palm.  Don't wish to sync with moz, just recover diary.

Reproducible: Didn't try

Steps to Reproduce:
1.start with installed palm desktop, ns 7.0 set up for mail, moz 1.2.1 and palm
syncing ok 
2.run palm desktop then close it
3.uninstall moz 1.2.1. from control panel.  If uninstall hangs reboot
4. install moz 1.3 and use it for mail
5. attempt to run palm desktop

Actual Results:  
palm desktop asks for user (it didn't before).  Attempts to
create new palm user fail with messages about not finding USERS.DAT

Expected Results:  
not interfered with palm desktop things

palm desktop version not available at reporting
time because unable to run it to find out - if
needed email me and I will look on the cd at home.
If its just the registry entry an easy workaround
is to publish what the entry should be (as is done
with palmsync)

Comment 1

[Thomas Boerkel]

You should look at #182423 for clues to solving your problem.

Comment 2

[hacker formerly known as [e-mail]]

*** This bug has been marked as a duplicate of 182423 ***

Comment 3

[Tracy Walker [:tracy]]

verified