197447 - SMTP connection errors -- mail is sent but "SMTP Connection" error appears and prompts for retry.

Status: RESOLVED EXPIRED

(MailNews Core :: Networking: SMTP, defect)

Description

[Takis Skagos]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2.1) Gecko/20021130
Build Identifier: Mozilla 1.3

The SMTP connection appears to send the mail, but an error appears indicating
that the SMTP connection has failed.  Attempts to re-send the message may or may
not generate the same warnings.  In fact, the SMTP connection has sent the
message, as many times as you've tried, but the mail message is not saved into
the remote SENT folder.  All folders are IMAP.  Eventually, after several
retries, the SEND operations appears to work and the sent message is saved in my
SENT folder.  I then get many emails from colleages nagging me for sending them
several copies of an email.

Reproducible: Always

Steps to Reproduce:
1.  Compose a new, or reply to, an email message.
2.  Type in your message, address the message, etc.
3.  Hit "Send".
4.  Wait for errors and follow the "retry" instructions, sending many emails and
annoying colleages.  Eventually it will work.
Actual Results:  
Read "Details" section.

Expected Results:  
Sent the email and saved a copy it in my SENT folder ... on the first attempt!!!

Version 1.2.1 (Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2.1)
Gecko/20021130) works well.  The new version 1.3 that I downloaded on 2002-03-13
does not work.

Comment 1

[Robert Morris]

*** Bug 211661 has been marked as a duplicate of this bug. ***

Comment 2

[Robert Morris]

Whoops. My comment #1 above was an accident I made when I marked another bug
wrongfully as a duplicate of this one.

Comment 3

[Julian Elischer]

Attachment: Sample of what a testcase SMTP session would look like

This is easy to duplicate..

if, after the mail is sent, the ISP closes the session instead of waiting for
Mozilla to close it, Mozilla throws a tantrum, but it has already said that the
mail was sent. it does not close the mail composer window and it does not put
it in the Sent folder.

This is an example of an SMTP server session for which Mozilla would have 
this problem.

Comment 4

[Julian Elischer]

This has been seen by me on macOS-X and FreeBSD in addition to PC
I see it on Mozilla 1.4 and 1.6. so should be OS= ALL

Comment 5

[Eric Hattemer]

smtp.sbcglobal.net hangs up on me after the data section now.  They just 
started doing it.  I get this error in mozilla 1.4 and 1.6.  SBC refuses to fix 
the smtp issue in sendmail.  Does anyone know if this happens in NS4/6/7?  

220 pimout4-ext.prodigy.net ESMTP Sendmail 8.12.10 out 1msg/8.12.10; Tue, 10 Feb
 2004 00:06:44 -0500
HELO adsl-64-161-176-181.dsl.lsan03.pacbell.net.
250 pimout4-ext.prodigy.net Hello adsl-64-161-176-181.dsl.lsan03.pacbell.net [64
.161.176.181], pleased to meet you
MAIL FROM:[e-mail]
250 2.1.0 [e-mail]... Sender ok
RCPT TO:[e-mail]
250 2.1.5 [e-mail]... Recipient ok
DATA
354 Enter mail, end with "." on a line by itself
This is a test
.
250 2.0.0 i1A56ipw194316 Message accepted for delivery


Connection to host lost.

Comment 6

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 7

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.