197584 - installer aborts with message that reinstall is necessary

Status: RESOLVED EXPIRED

(SeaMonkey :: Installer, defect)

Description

[Robert Stephenson]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.3) Gecko/20030312
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.3) Gecko/20030312

After installing Internet Explorer 6, SP1 Mozilla 1.3 will not install
completely.  Uninstalling IE6 and rolling back to IE5 removes the block to
installation.

Reproducible: Always

Steps to Reproduce:
1. do clean install ow Windows 98, second edition (which contains IE 5)
2. upgrade to Internet Explored 6, sp1
3. install mozilla 1.3

Actual Results:  
mozilla installer fails with message that a reinstall is necessary.  Rebooting
and /or reinstalling produces the same result.  So does uninstalling, rebooting
and reinstalling.



Expected Results:  
installed successfully

On the other hand, uninstalling IE sp1 and rolling back to IE 5, rebooting and
then installing Mozilla 1.3 worked fine.  No more problems.  Is this one more of
MS' dirty tricks?

Comment 1

[Henrik Gemal]

please try to clean you %temp directory and also your mozilla.org directory.
then try to reinstall mozilla.

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.