Closed Bug 197957 Opened 22 years ago Closed 21 years ago

Mozilla does not send the proper data when filling out forms. (not form manager)

Categories

(SeaMonkey :: General, defect)

x86
Windows 2000
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: VVTLEC, Assigned: asa)

References

()

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4a) Gecko/20030317 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4a) Gecko/20030317 On California's Department of Motor Vehicles Website for special customized license plate ordering (https://vrir.dmv.ca.gov/ipp/PerLicensePlateServlet), you choose the Type of Vehicle (Auto, Commercial, Trailer, or Motorcycle). No matter what you choose in Mozilla, after you hit the "next" button and go to the next page, it will show that you chose "Trailer" by saying "Trailer is your Type Vehicle selected." Which is incorrect. The entire plate ordering form won't work after this. This site works fine on IE6 as well as on Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4a) Gecko/20030306. Reproducible: Always Steps to Reproduce: 1. Open Mozilla. 2. Go to https://vrir.dmv.ca.gov/ipp/PerLicensePlateServlet 3. Choose the type of vehicle, click yes or no on the next question. 4. Choose a plate, such as "Reflective" 5. Hit Next 6. The next screen will show "trailer" no matter which type of vehicle you choose. The entire form will no longer work. Actual Results: The custom plate ordering system breaks. And the website will return a: System Unavailable The Special Interest License Plate Internet Ordering System is currently unavailable. Please try again in a few minutes. If the problem persists, please contact your local field office for assistance. But it's not the websites fault. Expected Results: Chose the correct vehicle type you actually chose... instead of choosing "Trailer" for you every single time. I chose "Critical" for severity as this *may* cause loss of data on other forms. I did not experience any loss of data.
The only thing that is being lost here is one form input on one website, so not critical.
Severity: critical → normal
Worksforme, Linux trunk build 2003-03-17-05. Perhaps it really was a transient error with the site?
*** Bug 198022 has been marked as a duplicate of this bug. ***
*** Bug 198021 has been marked as a duplicate of this bug. ***
Conrad, are you still able to reproduce this problem in a recent Mozilla build? I just tried with yesterday's nightly build on Win 2000 and the California DMV site worked fine. I chose Auto as my type of vehicle, and it was never changed to Trailer. Boris is right, this was probably a bug in the website's code that they have now fixed. Any new information you have would be appreciated.
The problem was fixed several builds later. I tried again with (yesterday's) Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6a) Gecko/20030926 and it was fine as well. Thanks everyone. This bug can be marked closed.
Marking worksforme per comment 6
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → WORKSFORME
Product: Browser → Seamonkey
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