198477 - With Junk mail filtering on, and no place set to send junk, no mail is shown in inbox

Status: RESOLVED WORKSFORME

(MailNews Core :: Backend, defect)

Description

[Davey]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3; MultiZilla v1.4.0.2) Gecko/20030312
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3; MultiZilla v1.4.0.2) Gecko/20030312

I added a POP3 account to Moz Mail using the wizard you get on first run,
everything went fine, setup junk mail, all mail is being filtered as expected,
and moved to the Junk folder as specified. The problem I have is that upon
adding a second POP3 account to Moz Mail, the junk mail stuff was on by default
this time, and I never touched it. However, upon recieving mail to this account,
it was never shown in my inbox, or any other mailbox for this account. I found
that unless you specify where to send junk mail (i.e. to the Junk folder for the
account) it doesn't show *any* new mail in *any* folder.

Because of the complexity of this bug, and that I'm not entirely sure under what
circumstances it occured (meaning I can't remember exactly in what order I did
things, I believe what I have stated is correct though), I have not tried to
reproduce the bug, sorry.

Reproducible: Didn't try

Steps to Reproduce:

Comment 1

[David :Bienvenu]

-> Seth

Comment 2

[ken smith]

Attachment: Handling Junk Mail based on given options (see gif)

The gif indicates that there are no "click" options when Junk Mail is detected by Thundrbird, other than to agree that it is not junk mail.  In this case it is Junk Mail - so where does one "click".

If the option on the "Alert Banner" were to stay the same "This is not Junk" and the option on the main Menu bar was changed to "Junk" (remain in its default state), the user (me) would be able to manage the "alerted" junk mail with just a click.

Ken Smith

Comment 3

[(not reading, please use [e-mail] instead)]

sorry for the spam.  making bugzilla reflect reality as I'm not working on these bugs.  filter on FOOBARCHEESE to remove these in bulk.

Comment 4

[Serge Gautherie (:sgautherie)]

Filter on "Nobody_NScomTLD_20080620"

Comment 5

[Wayne Mery (:wsmwk)]

Ken did you actually retest comment 0, or have gone through that process since your comment 2?  Your wrote that you no longer sees this, bug I think we need to retest comment 0 "adding a second POP3 account to Moz Mail ..."

John, can you test?

(Reporter address is dead.)

Comment 6

[John L. Galt]

Ack!  I can try, but I have no XP installations after a recent system failure - all Windows 7 x64 now.

I'll dig up the XP Mode an see if it works in there.  I have a few HoTMaiL accounts I can test with, and I can also test with a couple of other POP only accounts as well, in case the HoTMaiL accounts don't play nicely.

Comment 7

[John L. Galt]

AFAICT, this is no longer the case - when you enable junk mail filtering it selects a default existing folder, usually (it seems) the Junk folder on Local Folders in the case of online (aka HoTmaiL) accounts.

In addition, when I added a second account, the Junk mail filter settings were *not* enabled by default.

I say this one's busted.

Any one else?

Comment 8

[Wayne Mery (:wsmwk)]

WFM per comment 7.
Thanks John.